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connection unavailble for Social 1.5 on C7

Counsellor
chaaskul
Posts: 43

Re: connection unavailble for Social 1.5 on C7

I have tried to go back to the old Social, but no joy. always no connection available. Nokia is going to send me a debug version of social to try at some point for me to send them the logs back

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Registered Member
ilievich3
Posts: 1

Re: connection unavailble for Social 1.5 on C7

I am also having the same issue with 'connection failed and connection unavailable' - driving me nuts!  Have also tried doing a soft and a hard reset and  reinstall and nothing!

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Mobile Visionary
blitzkid
Posts: 1,257

Re: connection unavailble for Social 1.5 on C7

Turn off the automatic notification for updates in home network. It may help. The old social is fine as you said. I also haven't updated it yet.
blitZkid
Nokia C7: Running on Nokia Belle
"If I'm helpful in anyway, a click of appreciation on the star would be nice"
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Advisor
Posts: 20

Re: connection unavailble for Social 1.5 on C7

I still getting the same problem still with C7 social on 3 network , my wife has C6 on T mobile every thing is fine, I ma getting connection unavailable .

 

But not only on social ,,, I am getting this for Accuweather widget, CNN apps, Nearby widget with new Nokia Maps, and National geo that comes with the phone, even after than 5 hard resets ..

 

Am I the only one....

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Mobile Visionary
blitzkid
Posts: 1,257

Re: connection unavailble for Social 1.5 on C7

Is your internet connection working? Did you try talking to your network operator?
blitZkid
Nokia C7: Running on Nokia Belle
"If I'm helpful in anyway, a click of appreciation on the star would be nice"
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Advisor
Posts: 20

Re: connection unavailble for Social 1.5 on C7

The internet is fine ,Internet browser is fine ,, but the wierd thing is ,, accuweather and CNN has a widget ,,and they are behaving like if the home screen widget was offline ,, like when I had Anna ,, but here in Belle there is no turning off and on home screen....

 

 

 

 

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Mobile Visionary
blitzkid
Posts: 1,257

Re: connection unavailble for Social 1.5 on C7

Did you try a soft reset by dialling *#7780#?
blitZkid
Nokia C7: Running on Nokia Belle
"If I'm helpful in anyway, a click of appreciation on the star would be nice"
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Advisor
Posts: 20

Re: connection unavailble for Social 1.5 on C7

I tried soft resets many times

hard resets many times

 

reinstall the Belle from the nokia suites many times

 

Uninstall the scoial and rinstall it from the OVI store

 

many times

 

No hope

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Advisor
Wiskey
Posts: 29

Re: connection unavailble for Social 1.5 on C7

I'm having the same problem with my C7 on 3. Everything connects to the internet except Social, Accuweather, WhatsApp and some other insignificant apps. I have tried uninstall and reinstalling the apps, hard resets and nothing works. I wonder how long untill they will release an update to fix this obvious bug. I have emailed them and they suggested visiting a Nokia shop for more hard resets which I'm not in the mood for :smileysad:
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Advisor
Posts: 20

Re: connection unavailble for Social 1.5 on C7

For a second I thought I am the only one ,,,,, but the question is ,,,, do you know any one who has C7 on 3 and has no problem "connection unavailble" when using many applications , such as Sccial and others i mentioned above ,,???, I met yesterday a person ,,who replaced the phone and gave up saying that nokia symbian is hopeless ,, he got new android something...

 

I did contact 3 they said that I should contact nokia ,, I wrote to nokia they asked me to reinstall scoial ,,and I replyed that I did and it did not work.

 

Please if you know any one who has C7 on 3 working perfectly ,, let us know,,

 

Please Nokia does any one know how to help us ,,,

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New Member
Duke2001_luo
Posts: 1

Re: connection unavailble for Social 1.5 on C7

Same here. I even went to a nokia service centre and they still failed to fix the problem. :smileymad:

 

Nokia should really look into this problem.

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Advisor
lamsallife07
Posts: 15

Re: connection unavailble for Social 1.5 on C7

i m really in trouble with social in my c7 of three network i re-installed it more than 10 times but could see only connection unavailable and connection failed when i open its really frustrating!!
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Technical Expert
svi78
Posts: 421

Re: connection unavailble for Social 1.5 on C7

[ Edited ]

This is fixed on next version of Social Networking client. Unfortunately I have not the delivery date  yet.

 

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Advisor
Wiskey
Posts: 29

Re: connection unavailble for Social 1.5 on C7

Well... I don't think it's just Social since other apps refuse to connect. By the time this will be fixed I will probably have bought a Samsung Galaxy S3 with Android wnich was the next option after the 41 mpx Nokia that will soon come out but I had too much Symbian and I'm not looking forward to small annoying issues like this one. I've been with Nokia for ages but hey... most relationships do come to an end :smileyhappy:
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New Member
Hoopsa
Posts: 5

Re: connection unavailble for Social 1.5 on C7

After countless hours on the phone

3 visits to the Care point

Handsets sent off to Nokia

twice given a brand new replacement handset

Still not working!!!

Suggest you all give up and go to Android as I am doing.

 

Nokia - It is a software problem with Belle, it is not a problem with my phone, the web is rife with people having this problem and you still refuse to fix it.

Most people change phone every 18-24 months

Your company is in trouble

Things like this destroy any brand loyalty you may have had

Wake up!

 

Bit of a rant, but just been on again trying to sort it and was just told to do everything I already have, then she hung up on me!

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New Member
simplicity554
Posts: 3

Re: connection unavailble for Social 1.5 on C7

Having the same problems - Social, NatGeo, Check In - "Network not available. Please, try again later!". There is some network problem with the Bell update. Come on, guys, it's ridiculous to have 2 pages of comments, complaining about one and the same problems and only one reply from a Nokia person, saying that there wil be an update some day.....

 

Best regards,

Joro

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Advisor
Posts: 20

Re: connection unavailble for Social 1.5 on C7

I sent the device to Nokia Care point ,,, no result .. Nokia competly neglect the C7 on 3 network ,, I spend 8 month trying to solve this issue I fed up .....

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