Hi I configured my nokia e5 exchange mail and it prompt me change the security code (alias lock code) and ever since, the cellphone locks itself after 40 minutes and I have to be entering the code when this happens, also it requests for the code when I turn on the device. I tried to disable it and is not letting me, it shows the error "Unable to unlock phone". Any ideas? will this require a hard reset?
I have exactly the same problem. It is a hassle to enter the keypad code then the unlock code and wait for the process. Is there any solution to removing the lock code function permanently?
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You may have to Soft Reset the phone by dialing *#7370# followed by the code you have set... This will erase all data from the Phone Memory and bring the phone back to Out-of-Box state..Then try again..
Back-up data (only Contacts / Messages / Calendar events) before doing so. Do not back-up Settings ..