If i have helped at all a click on the white star below would be nice thanks.
No, this is with the Nokia in-ear headphone I got seperatly. I also have the same issue with Shure E530 headphones and any other 3.5mm plug I could find. I did not have this issue with the E72, so I really suspect it is an E6 problem.
The E6 is brand new and well within it's warranty period. Your problems with the headphone socket would very much appear to be a parts/manufacturing fault and therefore be covered by the warranty.
The only way you are going to have this problem resolved is to either have it repaired at a Nokia service centre or return it to the seller and ask for a replacement.
2013-02-01 20:25 - edited 2013-02-01 20:29
Very resourceful but as we can't discuss disassembly of devices (which I know it isn't in this case) I hope your post is left in place; you would probably be surprised how few would have either the dexterity or patience to carry this through.
The headset performance on this phone drove me to it through frustration. Although it took a few tries, it really was not that big of a deal.
i posted this on a couple other similar threads. i hope people will be willing to take a few minutes to correct the problem rather than lose their phone for who knows how long by sending it to Nokia's repair facilities.
The glitch which is very annoying exists on perhaps every single E6..
I have experienced this on 3 (three) E6-devices and will test it on a fourth one in a couple of days.
All devices have been sent in for this problem (among others)...not a single one have been repaired.
The problem is there and it is even greater problem that you cant change the volume on bluetooth headsets also on E6.
So no back up plan so to speak for having volume freedoom without hazzle
This among other problems with E6 makes (me) sending a couple of E6 back for repair...I guess this issue(ues) will not be taken care of.
It has been an ongoing issue...
These problems are not acceptable.