[johnny2012]

When upgrading my Nokia E7 from symbian anna to symbian belle, the phone switched off and on restarting, it dispay a text: '' phone startup failed, contact retailer.'' what can i do about this? your concern will be appreciated.

[aspergerguy]

@johnny2012

Is this a "one off" and device functioning or increasingly happening since updating to Belle?

[carman58]

If the warning came during the update and the phone no longer works you may have to take to a Nokia Care Point to be reflashed, if you can start the phone with a Three finger reset, try to reinstall Belle. If the phone has started misbehaving after completing the update, then as mentioned before, do a reset and reinstall Belle.

Good Luck

[shawr6]

I to have a Nokia E7 I tried to upgrade to Belle and after installing the computer just said restaring phone. i was to scared to touch the phone so i just let the phone connected and eventually i had unplug the phone. Now when i try to start it just pops up with the nokia name and does nothing else. is there any way to salvage the phone without taking it to a service cnetre?

[93tid]

Not really, you'd be best off taking it to a proper Nokia repair facility.

[albert_suen]

how to fix this problem?????