I'm not able to connect the E7 to the Wi-Fi networks available in my company. iPhones and Androids are able to connect to the same Wi-Fi.
The Wi-Fi has a username and password and even if they are entered correctly, the Wi-Fi doesnt connect through. Is there some restriction for NOkias to connect to such Wi-Fi's ? If No, can someone please let me know what needs to be done to connect successfully.
I face the same problem with my Nokia N9 as well.
2012-05-29 7:51 - edited 2012-05-29 7:52
Usually when you connect to a secure WLAN access point you get prompted only for a pre-shared password. If other phones are able to connect to the access point there should not be any reason why your Nokia devices shouldn't be able to as they both have full WLAN capabilities.
Since you mentioned a username and a password, do you mean that you have to specifically log on to the system (on a web page or similar)? If this is the case, it usually means that you are already connected to the network and the problem probably has something to do with your login credentials.
We would recommend that you consult your company IT staff for more information on the matter.
Let us know if this helps,
Is your phone able to connect to any WLAN network? If not, we would recommend that you check that you don't have the WLAN power saving option on as it may cause problems connecting.
Also, please check this thread on WLAN connectivity issues, as it may be of some help.
Let us know how you get on,