[timo75]

My E71 is looping and unable to get to the desktop before it restarts , how do i do a hard reset using the buttons ??

Tim

[ugurevin]

Type *#7370# Default lock code is 12345.

Cheers,
Ugur

[jands]

I don't think you can enter the code if the phone does not go to the desktop (homescreen).

[stoodi]

The same problem, 3 days old phone.

[m152]

let the battery die completely & take out the sim card.

recharge & start the phone,that works for me (normally) then do te hard reset.

M

[de_destined]

While pressing * 3 and the green call button, press the power button. Hold the four button for about 30 seconds (or until u see the phone powering up) This will hard reset the phone.

[cordsweat]

Just to make it easier, the power button does not have to be held down in order for it to restart.

Steps:

1) Hold down the green call button, the * key and the 3 key.
2) Press the power button while still holding the three buttons in step 1.
3) Once the phone boots, you can let go of the buttons and go through the set up wizard and set up the time and date.

[most4tune8]

That does not work for me. Anyone know why?

[gooduser]

I have tried the * 3 and green key a thousand times on various Nokia e71 and e71x devices and have only been able to complete the hard rest once. what is the trick here? is it a timing issue? anyone have any incite on this? 

[papaerns]

turn your phone off.

hold down * key and 3 key

press and hold down power key (green call button) while still holding down * and 3 buttons.

you can let go once the screen powers up.

The phone will reinstall it's OS. this will delete everything you have on the phone (contacts, messages even some bundled software)

Message Edited by papaerns on 04-Oct-2009 10:03 PM

[peter999]

Well ?I havetried the 3 * and green a hundred times with no result.

My phone died durig a firmware update with Nokia software updater.

What do I do now?  Can I reflash the phone from the start any way.

thanks in advance

[massiah]

how to hard reset with grey screen display 

[13tml13]

to do the hard reset im pretty sure you just have to wait untill the phone shows the 2 hands shaking THEN u press TALK(green) and * and 3 then hold for a couple seconds then let go but make sure the handshake is showing when u let go

[hadimassa]

Look at this post from Radical 24:

/discussions/board/message?board.id=communicators&message.id=43332#M43332 

[sdruws]

Works fine with me.

[OzRob]

---

papaerns wrote:

press and hold down power key (green call button) while still holding down * and 3 buttons.

---

The green call button is not the power key on the E71 - it has a separate power button. So the question is, for an E71 do you hold down * and 3 AND green button while pressing the power button, or just * and 3 while pressing the power button (which is not the green call answer button)?

[kamal_gur]

May be some people didnt understand the procedure of (Green+3+*(star)) buttons. all you have to do switch off the phone, Lift the bettery a lil bit up from terminals now press the above mentioned buttons on the Keypad serially, Connect the bettry & Immediatly Switch on the phone dont leave these three buttons until ur phone lights on with Nokia Logo.

Thats All,

I tried the same Method thanks to Every one

[inno1234]

does a hard rest on nokia e71 completely remove virus or viruses

[most4tune8]

If the virus I on the memory card it will reinstall

[faisal_asif]

Alright I'm done with the hard reset as mentioned in previous posts. I restored the backup I made earlier on my memory card but it restored each and everything, can anyone explain me how can I restore the contacts & messages alone and leave the rest as fresh as it is after the hard reset?