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E71 factory reset : Please Help

New Member
Hahd
Posts: 3

E71 factory reset : Please Help

I have done a factory reset, and now everything like email, messaging, gallery,active notes contacts, almost everything keeps telling me :

Messaging: Already in use!

 

Please tell me someone has a quickk answer.

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Mobile Sensei
Fender77
Posts: 5,188

Re: E71 factory reset : Please Help

Have you tried to turn your phone off, take out the battery, let it reset for 5 minutes, put the battery back and then turn it on again?

Why did you do a factory reset?
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Mobile Guru
hadimassa
Posts: 4,790

Re: E71 factory reset : Please Help

Reset the E71. Dial *#7370# 12345 reformat, you'll lose all data. Make a backup first and restore without the settings.

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
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New Member
Hahd
Posts: 3

Re: E71 factory reset : Please Help

Yes I have turned it off and removed the battery for 5 mins then for an hour  but no joy, I did the reset to format the phone because I thought I had a virus due to the phone periodically and randomly deleting my contacts.

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New Member
Hahd
Posts: 3

Re: E71 factory reset : Please Help

*#7370# is how I did the reset in the first place, so can you think why it would be saying everything is ALREADY IN USE!

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Mobile Sensei
Fender77
Posts: 5,188

Re: E71 factory reset : Please Help

pull out the memorycard and see how the phone behavies then... Let us know. It might need a format.

But if your phone stays like this , even after a soft reset, you should try a hard reset.
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Registered Member
HelenHyland
Posts: 2

Re: E71 factory reset : Please Help

Had to change my alias but..

 

I did that too but still am getting the same messages 

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Mobile Overlord
cjlim
Posts: 16,896

Re: E71 factory reset : Please Help

Try the deep reset this time. Remember to backup your phone if you haven't already done so because you will lose your data.

 

Then try the "3 finger deep reset". With the phone powered off, depress and hold these three keys simultaneously "*" "3" "green phone" and then power on phone using the on/off button whilst keeping the three keys depressed until you hear start-up tone.

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Registered Member
HelenHyland
Posts: 2

Re: E71 factory reset : Please Help

That worked thank you and Bless you .

 

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Mobile Overlord
cjlim
Posts: 16,896

Re: E71 factory reset : Please Help

You are welcome.

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