Search Discussions:
Advanced Search...
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Re: E72 having issues with phone memory - Memory full occupied by "Other files"
Try first to clear browser cache. If you've used the browser but never cleared the cache, you will hopefully get a few megs back.
If you have any 3rd party apps installed on your phonememory, try uninstall some of them.
Now, reboot your phone and see if you can be able to make a back up.
If you have successfully made a back up, I would try to soft reset the device as it wipes the phone memory. It will delete all content installed by u on the phonememory such as contacts hence the reason of backing up.
Most likely it will clear up as much as possible in "other files" too.
I guess it's possible to install a filemanager such as y browser and look for files to delete, but I cannot help you with this as I have never had the time to look around to find exactly what other files is. I believe it is different files and cache stored in different folders, therfor it's probably a mess trying to sort that out. Hence, It's easier to just soft reset it.
If you cannot get enough space by deleteing browser cache nor uninstalling apps (or you don't have any apps), you could try to change message memory to memory card. If it's the first time you should be prompt to copy all over.
To make sure you reach Nokia, please use the 'contact us' tab on the top of this page as this is mainly a user to user forum.
We who contribute here is end users like u trying to help each others out. Sometimes nokia employees in green drops by, but that is entirely on volunteer basis in their spare time. The mods here are only moderators.
If you have any 3rd party apps installed on your phonememory, try uninstall some of them.
Now, reboot your phone and see if you can be able to make a back up.
If you have successfully made a back up, I would try to soft reset the device as it wipes the phone memory. It will delete all content installed by u on the phonememory such as contacts hence the reason of backing up.
Most likely it will clear up as much as possible in "other files" too.
I guess it's possible to install a filemanager such as y browser and look for files to delete, but I cannot help you with this as I have never had the time to look around to find exactly what other files is. I believe it is different files and cache stored in different folders, therfor it's probably a mess trying to sort that out. Hence, It's easier to just soft reset it.
If you cannot get enough space by deleteing browser cache nor uninstalling apps (or you don't have any apps), you could try to change message memory to memory card. If it's the first time you should be prompt to copy all over.
To make sure you reach Nokia, please use the 'contact us' tab on the top of this page as this is mainly a user to user forum.
We who contribute here is end users like u trying to help each others out. Sometimes nokia employees in green drops by, but that is entirely on volunteer basis in their spare time. The mods here are only moderators.
