[mag191]

I have had a Nokia E71 for over a year and a half now and it has worked great for that whole time, however about 3 days ago my phone would not turn on after I had it on the charger all night. If I use the power button to turn it on it gives the initial jolt like it is about to power up and the keys and screen light up and then nothing else happens. I have already bought a new phone, but I would love to fix this one or at least be able to get my contacts from it. If anyone could help me out with this it would be much appreciated.

[Iris9290]

Hi mag191,

Thanks for your post and welcome to the forum.

Have you tried connecting the phone to Nokia Suite via USB? The phone should connect automatically, if it doesn't respond immediately press on the square select key on your phone and see if you can establish a connection. If you can, you should be able to sync your phone's data from here.

As a last option you can take the phone to a local Care centre where the phone can get checked. Depending on the condition of the phone, they will be able to assist you with retrieving information off the device. 

Hope this helps, let me know how you get on.

Iris9290

[hasnainh]

when i on my nokia e51 mobile then it ask the lock code which i forget what can i do? please help me