Dear Nokia Board,
Even after several complaints none of my problems are fixed,
I bought Nokia E63 in Sep/2009 and within just 30days I started listing out these issues with the so called high end Mobile for Rs. 12000/- from Univercell, Jaynagar 3rd Block, Bangalore after hearing beautiful words like competitive for Blackberry…
All these were observed when Software version was showing
100.21.110
14-11-2008
RM-437
Nokia E63-1(27)
And been to nearby nokia care and asked for update of software and now I got the software version
200.21.012
18-06-2009
RM-437
Here are Nokia E63 Software Problems I found in my new E63
1. -- Picture Editor:
You can Zoom, Rotate a Picture but E63 never allows to Save the edited Picture
Worst Software engineering for not giving option the save the edited image…!
2. -- No Calendar Sync with Address Book Events
Add a Birday/Annivesary event along to a contact, you will never see the event entered to Calendar/neither get a remainder / alarm on that occasion day.
Then why the Calendar given, this works awesome even with Rs.800/- local Mobiles.
Very Sad to say Nokia has very less knowledged engineers who are not even capable of giving a software which Rs 800 mobile are giving at present market with colorful icons.
3. -- Memory Card Insertion problem.
Shows message as Memory card Corrupted when ever the mobile is switched off/on and needs a restart of Mobile to recognize the Mem Card and if re-inserted it works how foolish is the OS design.
3 to 4 times a day and every time when you switch off and switch on you need to re-insert the memory card (which is supplied along with Mobile by Nokia)
4. -- Picture Viewer
Awesome, you cannot open pics folder wise, all pics in the Mobile are shown at a shot and no choice is given for the user to select from particular directory.
Open a Pic from folder, delete the that pic, you will be routed back to Home screen instead of folder, oops Nokia Development team needs re-engineering courses.
What a Testing Engineered Software, and after encryting memopry card, and after decrypting it back i am not able to see pics on pic viewers from my Memory Card.
but can access to the same pics directly going to Mem card folders.
Encrypt and decrypt are juts for name sake, not for functioning and serving the need.
5. -- Message Inbox
Wow, Interesting Area,
a. Just Say i received a message from Number 123456789, now go and save 123456789 as Balaji in Contact.
Now get back to your Inbox, Surprise,
Yes, you never see 123456789 updated with Contact Name Balaji in Inbox, it will stay as 123456789 only, even give a try of Switch off and Switch on 100 times, its same.
its new nokia software getting back to 1950s.
b. Now, one more:
You have already saved a friend number 12345 as Balaji in contacts.
you get a SMS from 12345, well the inbox now promptly shows message from Balaji, now go back to Contacts, and change the number 12345 to any number,
so now Contact Balaji's number is changed but you will never see this reflected in inbox.
it will be still shown as message from Balaji, though that number is not at all in your Mobile Contacts.
c. One more:
You delete the contact Balaji, still you see in Inbox SMS from Balaji.
if i keep on digging the non-sense behavior of Nokia E63 i dont know, instead i can write a pretty good software for Nokia Mobiles.
Dear Nokia,
I need all this and every software problems to be fixed, else i will go to Consumer Court,
this is cheating all the Indian Customers, Taking Rs 12000/- and not even providing a software which a RS 1000/- gives.
And if i won’t get all this errors fixed by 15days, i will publish all this info at all leading weblinks, and media publishers and will ask none to go for Nokia,
because Nokia has forgotten what is Software.
All these were observed when Software version was showing
100.21.110
14-11-2008
RM-437
Nokia E63-1(27)
And been to near by nokia care and asked for update of software and now I got the software version
200.21.012
18-06-2009
RM-437
Still none of the problems mentioned above are working fine, I was asked to use for 7-10days so that software gets stabilized and so waited for 30days even after software update but still no improvements, though being a software engineer I asked what is that 7-10days for software stabilization still I kept my patience and waited but when results are seen till now, I am going to ask for Justice for the money I have paid for NOKIA.
I posted many mails to contactcentre.india@nokia.com and never got a response for my mails and even posted many messages regarding these problems at Nokia Support Discussions but I got responses saying even we are facing the same problem in my That Nokia phone, this Nokia phone so this shows overall all the Nokia mobiles has these issues and still Nokia is not coming forward in fixing these problems.
I would request the Most Concerned to look into this and get Justice to all Nokia users
Regards,
Balaji M
Mobile : +91-9880493493
FMS Engineer
balajimcat25@gmail.com
