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Nokia E5 Hanging Every time

Contributor
prashantj
Posts: 8
Accepted Solution

Nokia E5 Hanging Every time

 

Hello All,

 

I Purchased Nokia E5 on 1 May 2012 , Now a day’s ITs going in Hanging state many time in a day ,

Sometime I need to restart It.

 

I reset it to factory setting but, no help.

 

Please provide guidelines. (Software Is up to date) 

 

Thanks

Prashant J

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Mobile Overlord
jimmyireland
Posts: 16,782

Re: Nokia E5 Hanging Every time

First back up ALL your data and try a hard reset
Type in *#7370# and if prompted for a security code its 12345

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Contributor
prashantj
Posts: 8

Re: Nokia E5 Hanging Every time

Hi,

 

I have Done already Hard reset  but no use.

 

thanks

prashantj

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Mobile Overlord
jimmyireland
Posts: 16,782

Re: Nokia E5 Hanging Every time

Try reinstall the latest update if you can.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Mobile Overlord
farby
Posts: 18,050

Re: Nokia E5 Hanging Every time

Is it the same without the Memory Card inserted ? If the problem goes, you may back-up data on the MC onto your PC and Format the Card. Then insert the MC and check again ...

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Contributor
prashantj
Posts: 8

Re: Nokia E5 Hanging Every time

Hi,

 

I have formated the Memory card and I thought It will work but cell is still hanging

 

Please provide me alternative solution, do I need to Go to Service station ?

 

Its only 6 month I purchace this phone. Thinking of purchasing Othe company Phone

 

Please suggest

 

Thanks

Prashant Joshi

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Mobile Overlord
farby
Posts: 18,050

Re: Nokia E5 Hanging Every time

Think you have already done everything a User can do .. so best is to visit Nokia Care

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Mobile Overlord
jimmyireland
Posts: 16,782

Re: Nokia E5 Hanging Every time

Nokia care pal. As advised.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Registered Member
phonesetup
Posts: 1

Re: Nokia E5 Hanging Every time

Hello All,

I Purchased Nokia E5 on oct 2011 , Now a day’s ITs going in Hanging state many time in a day ,
Sometime I need to restart It.

I reset it to factory setting but, no help.

Please provide guidelines. (Software Is up to date)

Thanks
Sachin
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Mobile Overlord
farby
Posts: 18,050

Re: Nokia E5 Hanging Every time

You may first back-up all important data using the Nokia Suite and then try a Soft Reset by dialing *#7370#  followed by 12345 (Default code unless changed by you) when prompted. This Reset will erase all data from the phone memory and bring the phone back to its Out-of-Box state .. 

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Counsellor
Sergio_Sz
Posts: 69

Re: Nokia E5 Hanging Every time

Try yo install a good maintenance program (like Netqin, look for Symbian version).
You can do tasks like delete garbage files form the phone, and it can do scans to look for problems and solve them.

Regards.
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