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Re: Nokia E6-00 having difficulty in sending text ...

Registered Member
xddu
Posts: 2

Nokia E6-00 having difficulty in sending text messages

Hello, lately I've been having problems with my nokia e6-00 with regards to sending text messages. First I've tried doing some suggestions I've found in the internet like deleting other messages and clearing up some memory space. However, the problem still persists. I can receive text messages normally. I can also receive and initiate phone calls. But when I send messages, it always fails to send. I tried to defer sending then send the message again but it does not work. 

 

I also tried resetting the phone and tried to send message again. I've noticed the pattern that I can send JUST THE FIRST message after the reset and after that the succeeding messages fails to send again....

 

I will gladly appreciate other suggestions in helping me solve this problem. Thank you

 

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Mobile Sensei
adrianhughes
Posts: 7,173

Re: Nokia E6-00 having difficulty in sending text messages

hi mate,

first check the condition of your SIM card, and also with your network carrier that you have decent coverage and signal strength in your area. then check if there are any firmware updates available for your device via Nokia Suite on your PC, and if there are any, please update to the latest version offered. also check on SW Update on the phone itself, as there was an update pushed to Nokia Belle devices that fixed some issues that some users were having in sending SMS messages.

Failing the above, you can try re-installing your current firmware thru NOkia Suite, and if that doesn't work, then it may be the sign of deeper damage, so you will need to take your phone to your local Nokia Care for inspection: http://nokia.com/support
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Registered Member
xddu
Posts: 2

Re: Nokia E6-00 having difficulty in sending text messages

thank you for your suggestion kind sir....i tried swapping sim cards and the problem still persists....i'll try your suggestion in updating both my nokia suite in my pc as well as updating my phone....i'll post the results later

 

again thank you for your suggestion, it really helps :smileyhappy:

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Mobile Sensei
adrianhughes
Posts: 7,173

Re: Nokia E6-00 having difficulty in sending text messages

no worries mate, you are most welcome :smileyhappy:, hope it all works out for you and the phone.
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Counsellor
matthewkuhl
Posts: 55

Re: Nokia E6-00 having difficulty in sending text messages

When you go into Messaging, go to the Settings menu and select Text message. Ordinarily, when your phone goes through its automatic setup it receives this information from your carrier and adjusts the settings for you. There is a possibility of these settings becoming altered, though and it might be worth checking them out. The first step is to make sure all of the settings have values assigned, primarily a Message centre setting along with a Message centre in use setting, and a Preffered connection setting. If these are empty, or seem "off," you might want to contact your carrier to get these values. Symbian^3/Anna/Belle do not have the Settings Wizard app to find this for you automatically.

ματθαίος
E72-2 (071.004.244.02)
E6-00 (059H136) (111.130.0622.41.01)
N8-00 (059D0V2) (111.030.0609.269.01)
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