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have you updated your firmware via Nokia suite on your PC or via the device itself? If there is no firmware available, you can try performing a three finger hard reset and see if that helps (rmember to backup all personal data onto PC first).
Failing that, you will need to tkae your phone to your local Nokia Care for them to inspecT: http://nokia.com/support
Failing that, you will need to tkae your phone to your local Nokia Care for them to inspecT: http://nokia.com/support
