[devinette86]

I'm starting to get really frustrated with Nokia E6 with Symbian Belle Refresh which I bought just a couple of days ago.
It does not detect wifi internet connections at all, although they are available. When I go to settings -> connectivity and then select wifi, it searches connection for a while and then shows that none are found. Meanwhile, my old Nokia E72 remains connected to my home wifi without any problem... I am really surprised and disappointed. Also when I try to set up the connection manually, it doesn't work at all.
I can't believe that such a device is being sold, a wifi connection is something extremely necessary nowadays in a smartphone. I was so attached to Nokia but I feel like it is my last Nokia phone because this is just unbelievable and I cannot find a fix for it.

Please could anyone help and assist? I would be very grateful.

Thank you in advance.

[aspergerguy]

@devinette86

As a recently purchased E6-00 came with Belle 111.130.0625 installed I wonder whether you or seller updated software via FOTA update in which case I might have suggested that you try option within Nokia Suite > Tools > Software update to re-install existing device software; this replaces Belle Refresh in it's entirety rather than as an incremental update which has possibly led to corruption of data.

[devinette86]

I dont know what FOTA means... however i reinstalled the software according to these instructions (through Nokia Suite - by the way it says that the version is 111.140.0058.)

still no wifi is being detected I really don't understand why, all other devices connect to wifi with no problems... any other suggestions? I'm starting to really go crazy with it

thank you anyway

[hughm_nyksj_dk]

My E6 has never given me any pronblems with WiFi and have had Anna and all the Belle releases. Since you've already reinstalled via Nokia Suite as suggested by Aspergerguy, which is _defineitely_ the way to go, you might try a *#7370# soft reset as well, which does solve some problems. 111.140.0058 is the Refresh

If the reset doesn't help and you're sure all your setting are right, you may have a dud phone :-(

[aspergerguy]

Did notice today when trying to download 100MB file via WLAN access point with E6-00 Belle that it dropped connection several times and had to resume download to complete; I might add using same router than no other Nokia devices have had issue with!

[devinette86]

thank you for all advices. i also did a *#7370# soft reset and it didn't change anything unfortunately...
the problem is really not connection dropping or something. it is really good when I connect to the internet through the mobile operator and I never even tried downloading files through a phone, i just need it for checking emails etc. the thing is, it connects without any problem via 3G but when I search for wifi, it detects nothing. I try by clicking on Wi-Fi widget - nothing... even if I click on "Other (hidden network)" enter the wifi name and password... nothing... same with adding a new access point... whereas there is plenty networks available, and old Nokia e72 does its job well - no problem to connect to my home wifi and detect other wifis nearby!!