[sonamgarg]

i bought a nokia c5 mobile fone in feb 2012. after 6 months its charging port got damaged. when i showed it to nokia care in my district in sangrur (punjab) , they repaired it out of warrantee and took 1000 rupees. after this in december 2012 its display got damaged.  this time people at this care centre were not able to make out what actually went wrong with the fone. they said that a new display will cost me 1600 rupees (again out of warrantee).  they kept my fone for two days and after two days they said that the fone cant be repaired.  then i took my fone to a nokia care centre at chandigarh.  they said that TWO IC's have been taken out from the mobile by someone and now the fone is a mere garbage !!!! 

moreover folks at chd centre told me that the earlier repair of the charging port is not present anywhere in the records of nokia.

i am totally disappointed with this dishonesty of nokia

and i will not think twice before going to consumer forum

my contact no. XXXXXXXXXX

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Moderator's note: We have removed your phone number as it is unwise to publish personal information on the Forum.

[jimmyireland]

Sorry to hear ofyour complaint.
please remove your number and contact nokia here http://www.nokia.com/ie-en/support/contact/contact-us/

[farby]

Further to the post by jimmyireland ,

You must be having details of the earlier Repair as well as some reference no. for  the last one.. Provide these details to Nokia when you contact them thru' the link provided ..