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Re: complaint regarding my nokia e5 cell phone

Registered Member
Posts: 1

complaint regarding my nokia e5 cell phone

hello,

 

My nokia e 5 handset  is not working properly... i purchase this handset in last month .. nd they hang all time.. how nd where i replace dis handset..

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Mobile Emperor
psychomania
Posts: 28,331

Re: complaint regarding my nokia e5 cell phone

You will either need to contact the retailer where you purchased the phone or a nokia care point.

http://europe.nokia.com/support/repair-and-recycle/repair/care-points

A replacement or repair cannot be arranged through this forum.

Perhaps if you describe your problems in detail the users of this forum may be able to help you solve the problems?
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Registered Member
himanshufudani
Posts: 2

Re: complaint regarding my nokia e5 cell phone

sir, i have bought nokia e5 in nov, 2010... Till now it works properly....But now when i setup email to the default email app it close automaticall when it shows validating email account...And so i can't setup mailbox in my phone....Now help me to solve this problem....What should i do...??
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Community Manager
tiny_chef
Posts: 3,154

Re: complaint regarding my nokia e5 cell phone

Hi himanshufudani,

 

Welcome to Nokia Forum!

 

Have you tried checking if there is an update available for your device through Nokia Suite? If there is none, you can re-install the software. Pertaining to setting up your mailbox, provide the following details:

 

1. Any error message?

2. Internet connection you are using. 

3. How are you exactly setting up your email? Are you using Nokia Messaging?

 

If the above troubleshooting steps failed, you can reformat the device. However, be reminded that this will delete all the data on the phone so better backup your files first. See this.



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Registered Member
himanshufudani
Posts: 2

Re: complaint regarding my nokia e5 cell phone

sir, i have tried all...I have checked, there is no update available....It's already latest version 101.003...And i have re install it 3 to 4 times but it doesn't work....And i don't get any error msg... When i set-up my email account after providing email id and password it shows validating email account... And suddenly it stops and shows email app's dash-board...And i'm using IDEA...Kindly do the needful.....
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