Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.

e52 keypad suddenly remaps

New Member
Posts: 1

e52 keypad suddenly remaps



After a few month happy with my e52 I have encountered a strange issue. A minute or so after I turn the phone on the "2" returns the info of a "4" and the "end call" returns a "1". "#" returns a "6". All other keys are as usual. The phone hasn't been dropped or wet. It was in my pocket when the problem started. The phone has been updated to latest firmware, but it didn't solve the problem.


Hope someone can help me



Please use plain text.
Mobile Sensei
Posts: 8,926

Re: e52 keypad suddenly remaps

hi mate,

have you tried re-installing the current firmware thru Nokia Suite? if that doesn't work, then you may need to perform a three-finger hard reset as pre-cursor to visit to Nokia Care: Please bear in mind that hard reset wipes all personal data, so please make a backup first.
Image and video hosting by TinyPic
Please use plain text.