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Re: when i open help option in nokia e71 is says m...

Advisor
pgangwani35
Posts: 19

when i open help option in nokia e71 is says memory full

i am using nokia e71

my memory card is 16 gb

7 GB memory is free in memory card

190 MB memory free in phone memory

than why it ishowing memory full i open the help in my phone as well as in many application my phones

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Ex-Moderator (Retired)
astra2025
Posts: 912

Re: when i open help option in nokia e71 is says memory full

Hi pgangwani35

 

In order to fix this issue, I advise you to reset your device. First of all back up your data using Nokia Suite

Then type *#7370# on your phone's keypad. When prompted, enter 12345 as default lock code or the one you have changed it to. 

Once the phone is restarted restore the data from Nokia Suite. That will solve the memory issue. 

 

Feel free to post any other questions you may have. 

 

Regards, 

astr2025

Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!
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Advisor
pgangwani35
Posts: 19

Re: when i open help option in nokia e71 is says memory full

i have already done it *#7370#

and

i have already reformat by nokia care in our jodhpur city

and

i have already reformat by Nokia suite

 

but

still problem is there

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Ex-Moderator (Retired)
astra2025
Posts: 912

Re: when i open help option in nokia e71 is says memory full

Hi pgangwani35

 

In that case, please get your phone flashed at one of our Nokia Care Points

Let us know how you get on and feel free to post any other questions you may have. 

 

Regards, 

astra2025

Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!
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Advisor
pgangwani35
Posts: 19

Re: when i open help option in nokia e71 is says memory full

i have already done it at nokia care point

they have said due to many application this error is generating

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