[NedialkoMM]

I have installed OVI Maps on my Nokia E71. At first everything was OK. Then it turns out that I can't go to opitons->Internet. This means I can't choose the internet provider so the phone can't go to the internet and find data for my trips. When I go to Opitons and choose Internet, the program closes and brings me back to the main menu. I can't delete the program. I have re-installed it several times and the issue still remains. Whah should I do?

[cjlim]

You could try resetting the phone and the reinstalling Nokia Maps.

First backup your data because you will lose all your data on the phone with the reset. Then reset the phone using the *#7370# code. Then download and reinstall the latest version or Nokia Maps.

[OzRob]

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NedialkoMM wrote:

I have installed OVI Maps on my Nokia E71. At first everything was OK. Then it turns out that I can't go to opitons->Internet. This means I can't choose the internet provider so the phone can't go to the internet and find data for my trips. When I go to Opitons and choose Internet, the program closes and brings me back to the main menu. I can't delete the program. I have re-installed it several times and the issue still remains. Whah should I do?

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This problem usually occurs when the firmware is upgraded and, after the upgrade, the phone settings are restored from a backup rather than being re-entered manually. I had this problem and fixed it by running the attached sis file (you will need to download the file and rename it with .zip extension, and then unzip it). This originally came from Nokia Support to fix another forum members problem with a different phone model. I ran it on my E71 and ignored the incompatibility message. The sis file restores all Maps options to their default state, which stopped it crashing out on my E71. From there I just re-entered the Maps settings.

The other option is to do a factory reset of the phone, re-enter all phone settings manually (not from a backup restore) and reinstall the latest version of Maps.

[frostyboy]

It's just as well that Nokia's [smartphone] future no longer depends on its ability to write software.