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Re: 'Feature not supported' with maps 3.8 update v...

Mobile Guru
krizanand
Posts: 1,897
Accepted Solution

'Feature not supported' with maps 3.8 update via Nokia suite.

Nokia suite came up with an update today for the maps, installed, phone restarted and when I open Maps message "Feature not supported" seems like people who have updated are facing problem. /t5/Nseries-and-Symbian-Smartphones/Nokia-N8-Software-Update-Nokia-Maps-with-enhanced/td-p/1205909

 

Trying to install via beta labs didn't help, when I check application manager I couldn't find maps application anywhere. 

If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

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Contributor
vivax
Posts: 6

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

I have the same issue
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New Member
kmistry
Posts: 1

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

EVen I have the same issue
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Registered Member
annonymous
Posts: 1

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

Same here. I performed a hard reset and installed it again, but the error remains. And there is no uninstalling it.
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Advisor
PeterPanA
Posts: 18

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

Unortunately trying to restore a previous backup does not revert the applications back to the state before upgrading Maps with PC Suite over Anna.

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Counsellor
Posts: 83

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

same here !!!! can not use maps !!!!
Lumia 920 OS version: 8.0.10521.155
FW revision number: 3047.0000.1326.2002
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Mobile Guru
krizanand
Posts: 1,897

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

No one has come up with a fix yet, I managed to uninstall 3.8 version but when I try to install 3.6 it says 'update error'. There another thread posted in beta labs too, hopefully we'll get a fix soon. Fingers crossed.

If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

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Professor
childofthewo_mj
Posts: 402

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

Damn! Me too! I am going to try and install the one from Beta Labs

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Professor
childofthewo_mj
Posts: 402

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

... and when I needed Maps tomorrow! Please FIX!

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Sage
Posts: 209

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

[ Edited ]

I have the same error. E6, update OTA.

 

Well done Nokia :smileysad:

 

Fix or rollback required as a matter of urgency.

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Counsellor
Posts: 61

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

I'm getting the same too. Wish I'd read these first. Fix please Nokia!
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Professor
childofthewo_mj
Posts: 402

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

So far so good... do a back-wards re-install from 3.06 after Uninstall of whatever is the BUG

 

Uninstall what you can see in Applications manager. Start with Nokia Maps, ODML Commons Repository and then Nokia Maps Installer. If you have anything that says Ovi Maps. Destroy it too!

 

Want to go back to 3.06?

If you would like to go back to 3.06 version, you will first need to un-install these applications from the Application Manager then re-install 3.06.

First, un-install these from the Application Manager:

  • Check In
  • Check In Agent
  • Check In Data
  • Check In Widget
  • Create a Place
  • Drive
  • Guides
  • Headless Map and Navigation
  • Map and Navigation
  • Map Apps
  • Maps Settings Plugin
  • ODML Commons Repository
  • Nokia (Ovi) Maps
  • Nokia (Ovi) MapsEngine
  • Nokia (Ovi) Maps Installer
  • Nokia (Ovi) Maps ODML
  • Weather

(Helpful Hint: Unistallation process is faster if you uninstall “Ovi Maps” and “Ovi Maps ODML” first.)

Next, re-install 3.06 from Ovi Store. 

 

 

So I have uninstalled the BUGGY version.

 

Uninstalled 3.0.8 BUGGED from Nokia Software Updates and Components. Of course, Drive, Weather and Here & Now cannot be seen in Applications Manager.

 

Installed ovi_maps_installer_3_06_11wk10_b01_tb9_2_195660.sis

 

Seems to be working. Maps in F:\ not destroyed so far; maybe in default E:\ but I do not care about what was in E:\ My world map is in F:\

 

Installed ovi_maps_installer_3.07_11wk17_b04_tb9.2_nocs_beta.sis

 

Working as well, Maps & Drive... etc.

 

Now, trying to do this:

 

nokia_maps_installer_3.08_11wk27_b01_TB9.2_NOCS_BETA.sis

 

See if it works...

 

Then, I will try this...

 

nokia_maps_smartinstaller_3.08_11wk34_b01_TB9.2_NOCS_BETA.sis

 

Which is the last BETA before this Nokia Software Update.

 

BTW. ODML Commons Repository is no longer needed. If you find it in your Applications Manager. Remove it after you successfully install upto the lastest Maps available from Beta Labs before this BAD UPDATE from Nokia Software Update.

 

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

@childofthewo_mj

 

When I posted suggesting using this procedure detailed at Nokia Beta Labs for removing v3.08 about 3 hours ago the response was that:

 

The problem is that the only components that show up in "Installed Applications" are:

 

  • ODML Commons Repository
  • Nokia Maps
  • Nokia Maps SmartInstaller

The others just aren't there!

 

Perhaps you have been more fortunate!

Happy to have helped forum with a Support Ratio = 42.5

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Professor
childofthewo_mj
Posts: 402

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

[ Edited ]

OK. I have succesfully re-installed 

 

nokia_maps_smartinstaller_3.08_11wk34_b01_TB9.2_NOCS_BETA.sis

 

and cofirmed working...

 

When I uninstalled my Nokia Maps, these are the only ones I had.

 

Check In
Check In Agent
Check In Data
Check In Widget
Create a Place
Nokia Maps
Nokia Maps Installer pre-release
ODML Commons Repository

 

... 

 

In fact, you only need to remove 

 

a) Nokia Maps

b) ODML Commons

c) Nokia Maps Installer

 

Reboot when you have done this.

 

Then do an Install of 3.0.6, wait for Ovi Maps to re-install. This will over-write the Maps Application location in C:\

 

Answer yes to all prompts including "Delete Old Maps", it reverts back to E:\

 

Since 3.0.6 does not have Maps, Drive, Check-In, Weather... etc as separate applications, any call to any icons that was never removed during Maps Uninstall will call 3.0.6

 

Then, you can do 3.0.7

 

It is confirmed working too. This is when they added different home screen widgets and will overwrite CheckIn, Drive... etc..

 

Then, finally, redo the 3.0.8 from Beta Labs (earlier version without Smart Installer)

 

Then finally, redo the 3.0.8 with Smart Installer

 

Reboot after each install just to make sure.

 

;-)

 

Good luck.

 

I'll find a repository where you can download the files I am talking about.

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Professor
childofthewo_mj
Posts: 402

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

Here...

 

http://www.4shared.com/file/m62cyUzy/Maps-BringAlive.html

 

It's a single RAR file with

 

ovi_maps_installer_3_06_11wk10_b01_tb9_2_195660.sis

 

ovi_maps_installer_3.07_11wk17_b04_tb9.2_nocs_beta.sis

 

nokia_maps_installer_3.08_11wk27_b01_TB9.2_NOCS_BETA.sis

 

nokia_maps_smartinstaller_3.08_11wk34_b01_TB9.2_NOCS_BETA.sis

 

 

 

 

 

 

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Professor
childofthewo_mj
Posts: 402

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

... AND A NOTE TO NOKIA ...

 

PLEASE... PLEASE... PLEASE...

 

:smileymad:

 

IF YOU ARE GOING TO PUSH AN UPDATE, PLEASE MAKE SURE IT WORKS AND NOT BRICK ONE OF THE MOST USED AND MOST IMPORTANT APP IN A NOKIA DEVICE, WHICH MAKES OR BREAKS NOKIA.

 

THANKS.

 

We would appreciate the Update to be Pushed, but without the BUGS.

 

I would actually recommend someone @ NOKIA to immediately remove this Software Update from the Repository before more DAMAGE could be done!

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New Member
jozman2009
Posts: 3

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

I have a Nokia N8, I'm based in the UK, and I made the mistake of updating Nokia Maps tonight. I was so worried I'd've lost it forever, I restored factory settings and attempted a re-update over the usb connection, only that failed after the connection dropped and sent the phone into TEST MODE.

 

I'm lucky to even have this phone now...:smileysad:

 

Then again, now that I have no Nokia Maps at all, I've noticed 5 related apps in my applications folder... Check In, Map Loader, Guides, Weather and Drive...

 

Nokia Maps DOES exist... but it's not all there...

 

Please sort this out Nokia, don't let this mistake be repeated by everyone!

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Counsellor
ssnickerssovi
Posts: 55

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

Have it too on n8

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Professor
childofthewo_mj
Posts: 402

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

Yes, while we wait for a FIX. You can do what is posted above in Msgs 14, 15 & 16 and is working. I have my old 3.0.8 from Beta Labs working again....
Don't want to wait for a fix from Nokia because I need my Maps, almost immediately right now!!!!

jozman2009 wrote:

I have a Nokia N8, I'm based in the UK, and I made the mistake of updating Nokia Maps tonight. I was so worried I'd've lost it forever, I restored factory settings and attempted a re-update over the usb connection, only that failed after the connection dropped and sent the phone into TEST MODE.

 

I'm lucky to even have this phone now...:smileysad:

 

Then again, now that I have no Nokia Maps at all, I've noticed 5 related apps in my applications folder... Check In, Map Loader, Guides, Weather and Drive...

 

Nokia Maps DOES exist... but it's not all there...

 

Please sort this out Nokia, don't let this mistake be repeated by everyone!




 

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New Member
Tuomas_Salminen
Posts: 3

Re: 'Feature not supported' with maps 3.8 update via Nokia suite.

Kudos to childofthewo_mj. Maps is up and running again on my E7.

Nokia, please get this fixed.
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