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Re: Lumia 920 - Nokia maps won't start up after so...

Counsellor
finn1000
Posts: 36

Re: Lumia 920 - Nokia maps won't start up after software update

Is it possible to sync. routes made on PC here.net to the Lumia 920, when the nokia map app. is updated??

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Mobile Overlord
cjlim
Posts: 15,560

Re: Lumia 920 - Nokia maps won't start up after software update

Not at the moment but the current version is still beta. Will see what happens with the final release.

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New Member
Lager
Posts: 2

Re: Lumia 920 - Nokia maps won't start up after software update

Still doesn't work. In store feedback lots of people complaining the same.

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Registered Member
Hardporari
Posts: 2

Re: Lumia 920 - Nokia maps won't start up after software update

Got new phone yesterday, updated everything and all was working great. This morning it showed new update to maps (even taht maps app shows latest version bring 8.11.2012). After the update the app is not opening anymore. I have tried reinstalling this several times.

 

I thought that Apple was suppose to suck with maps not Nokia?

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New Member
Lager
Posts: 2

Re: Lumia 920 - Nokia maps won't start up after software update

:thumbsup:

Got it working again.

1. Uninstall

2. Soft reset the device (press power & vol down button, wait the device to vibrate three times)

3. Reinstall

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Registered Member
Caelibe
Posts: 1

Re: Lumia 920 - Nokia maps won't start up after software update

SOLUTION

 

The problem is caused by beta version of Nokia Drive + Beta - uninstalling it solves all the issues. No need to reset or uninstall anything else.

 

Greetings,

Caelibe

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Registered Member
Hardporari
Posts: 2

Re: Lumia 920 - Nokia maps won't start up after software update

Surpricingly that works! So I uninstalled both maps and Nokia Drive+. Then installed maps first (opened the app after install) and then drive+. Now both works fluently. I even tried 2 minutes before that maps reinstall is still not working so this cannot be that there was just a new update.

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New Member
regisL
Posts: 2

Re: Lumia 920 - Nokia maps won't start up after software update

I have got the same bug.

Uninstall and reinstall because an update is available (on 26th november), now it works.

 

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New Member
byad
Posts: 8

Re: Lumia 920 - Nokia maps won't start up after software update

[ Edited ]

Today i installed the update but now nokia maps crushes after start. Yestarday all things were ok. I tried to unistalled e reinstalled, to do an hard reset but nothing. With this update nokia map starts and closes after few seconds. I notice that when i disable internet connection it works but with internet connection it crushes

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Mobile Overlord
cjlim
Posts: 15,560

Re: Lumia 920 - Nokia maps won't start up after software update

Did you uninstall and reinstall just Maps or both Maps and Drive? Try both if you have only done one. Also which hard reset did you to?

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New Member
byad
Posts: 8

Re: Lumia 920 - Nokia maps won't start up after software update


cjlim wrote:

Did you uninstall and reinstall just Maps or both Maps and Drive? Try both if you have only done one. Also which hard reset did you to?


Yes, i uninstalled maps and drive, than i reinstalled only maps but it crash, The i also made hard reset going to Setting -> About, and choose Reset Your Phone

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Mobile Overlord
cjlim
Posts: 15,560

Re: Lumia 920 - Nokia maps won't start up after software update

Next time you turn it on offline, can you check and see if your downloaded maps are still there following the reset? If they are, try deleting them also and see if that helps.  

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New Member
byad
Posts: 8

Re: Lumia 920 - Nokia maps won't start up after software update

[ Edited ]

Thanks for the help. Now, after another hard reset (todau i've made 5-6 hard reset), i have the old version of nokia map and this works. I'd like to know ih someone else has the some problem

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New Member
byad
Posts: 8

Re: Lumia 920 - Nokia maps won't start up after software update

[ Edited ]

cjlim wrote:

Next time you turn it on offline, can you check and see if your downloaded maps are still there following the reset? If they are, try deleting them also and see if that helps.  


I don't understand. Do you say to delete all the maps in the phone and then download a new one?

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Mobile Overlord
cjlim
Posts: 15,560

Re: Lumia 920 - Nokia maps won't start up after software update

Yes. The reason I am suggesting that is becuase 2 thing in Maps uses the internet, Map data and agps. With Maps for Symbian, corrupt map data use to cause the application to crash just as it is starting. Deleting the existing map data would at the very least eliminate this as the reason.

 

I don't think the faulty update file is the cause because the fix should have worked its way around the world by now.   

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New Member
byad
Posts: 8

Re: Lumia 920 - Nokia maps won't start up after software update


cjlim wrote:

Yes. The reason I am suggesting that is becuase 2 thing in Maps uses the internet, Map data and agps. With Maps for Symbian, corrupt map data use to cause the application to crash just as it is starting. Deleting the existing map data would at the very least eliminate this as the reason.

 

I don't think the faulty update file is the cause because the fix should have worked its way around the world by now.   


Thanks. This solved the problem. I deleted the map and reinstalled a new map and now the new version works perfectly

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Mobile Overlord
cjlim
Posts: 15,560

Re: Lumia 920 - Nokia maps won't start up after software update

[ Edited ]

Glad it worked. Interesting to see similarities between the latet wp verion and the older symbian versions. :smileyhappy:

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Advisor
thepistol
Posts: 26

Re: Lumia 920 - Nokia maps won't start up after software update

A slightly different problem. When I updated maps this morning half way through the down load it came up with a " Try again later message, error code 8103010D"

Which has now changed the maps icon name to"@c:\data\programs\e{"

It also has muted the uninstall option only leaving the share option highlighted. So I can't uninstall it.

I uninstalled drive and did a soft reset. Everytime I t

ap on the icon it takes me to the download option though same error message everytime. 

pls no hard reset, or should I just wait.

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Mobile Overlord
cjlim
Posts: 15,560

Re: Lumia 920 - Nokia maps won't start up after software update

You need to uninstall and reinstall. If it wont let you uninstall then you may have to hard reset. If you are worried about having to set up your phone again, it is very simple with the 920. Just backup your data and settings to the cloud and apps can be reinstalled using an app called Reinstaller available from the Marketplace. You will have it done in no time.

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Advisor
thepistol
Posts: 26

This is gonnaRe: Lumia 920 - Nokia maps won't start up after software update

This is gonna sound silly, I plugged my phone to back up settings in the cloud. But I can't find a way to back them up. Only upload pictures and files etc. Is there a settings button to do this. Sorry.

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