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Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BE...

Advisor
ovimapsproblem
Posts: 17
Accepted Solution

N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

after upgrading to belle . my gps , front camra and earphones stopped working.

i have found some owkword method to start the gps , but it's taking time and not convenient.

when i start nokia maps and it's not founding the gps. i shut it down.

go to : SETTINGS >> APLICATION SETTINGS >> POSITIONING>>METHODS. 

uncheck all methods.

start the maps.

close maps

check integrated gps and/or assisted gps

restart the program.

if its not getting gps signat - repeat the process again and also restart the phone.

this will usually fix the problem but for only few hours.

it seems that if i dont use the gps software for more then 5 hours , i need to start this process again.

 

i think this is a system gps software problem.

what are you going to do about it?

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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

ONE MORE THING. i have installed some more gps software like : gpsinfoqt and gps toolbox and it looks like starting this programs will sometimes help the system "find" the gps component.
i also noticed that when the gps program "finds" the gps chip it will show a small white sattelite dish icon on top of the screen. if this sign is gone - it means the system does not find the gps chip. and you will not get a signal even if you are under clear sky.
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Mobile Overlord
scoobyman
Posts: 10,000

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE


ovimapsproblem wrote:

after upgrading to belle . my gps , front camra and earphones stopped working.

 

go to : SETTINGS >> APLICATION SETTINGS >> POSITIONING>>METHODS. 


This maybe a typographic error on your part but upon Belle devices it should be:-

 

Settings > Application settings > Find my location > Positioning methods

 

However on Anna it is indeed Settings > Application settings > Positioning > Positioning methods

 

It could be worth trying option within Nokia Suite to re-install existing device software.

 

Lastly I would always ensure that WiFi/Network positioning method is enabled, as this is the one that gives a rapid positional fix inside building as geo-location of router has been pre-determined.

Happy to have helped forum in a small way with a Support Ratio = 37.0

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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

i have already re installed the system software. perheps i did something wrong.

can you explain to do it correctly?

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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

this is not an error . perhaps there is a problem with belle installation. as i said i already reinstalled system . can you please let me know what to do?
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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

now i have just reinstalled the system. but it is the same: Settings > Application settings > Positioning > Positioning methods
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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

can you please let me know how can i format and make a fresh reinstall of my os? or reinstall maps and gps software on my n8?

 

now after i made reinstall - the gps is not working at all


scoobyman wrote:

ovimapsproblem wrote:

after upgrading to belle . my gps , front camra and earphones stopped working.

 

go to : SETTINGS >> APLICATION SETTINGS >> POSITIONING>>METHODS. 


This maybe a typographic error on your part but upon Belle devices it should be:-

 

Settings > Application settings > Find my location > Positioning methods

 

However on Anna it is indeed Settings > Application settings > Positioning > Positioning methods

 

It could be worth trying option within Nokia Suite to re-install existing device software.

 

Lastly I would always ensure that WiFi/Network positioning method is enabled, as this is the one that gives a rapid positional fix inside building as geo-location of router has been pre-determined.




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Mobile Overlord
scoobyman
Posts: 10,000

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

Although user data would be deleted, key in *#7370# followed by 12345 (default Nokia lock code unless altered by user) then install Nokia Maps Suite 2.0 from Nokia Store:store.ovi.com/content/265481

 

As existing GPS ephemeris data has been deleted, it could take 20 - 30 minutes outside away from tall buildings to establish it's location if no network access. As Assisted GPS postional method times out if it can't access network, you might disable it temporarily.

Happy to have helped forum in a small way with a Support Ratio = 37.0

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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE


scoobyman wrote:

Although user data would be deleted, key in *#7370# followed by 12345 (default Nokia lock code unless altered by user) then install Nokia Maps Suite 2.0 from Nokia Store:store.ovi.com/content/265481

 

As existing GPS ephemeris data has been deleted, it could take 20 - 30 minutes outside away from tall buildings to establish it's location if no network access. As Assisted GPS postional method times out if it can't access network, you might disable it temporarily.


this only made a "hard reset" it did not uninstall nokia maps, i have already done this several time but it didn't help.

i think i need to reinstall nokia maps. do you have any other suggestions?

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Mobile Overlord
scoobyman
Posts: 10,000

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

If you were taking device into Nokia Care facility they would probably carry out a three key depressed power on reset to completely wipe both C:\ & E:\ of user data before completely re-installing device software. This procedure removes some essential certificates, which precludes Nokia Maps & Store from functioning correctly upon Belle devices and why I would not advocate it's use.

Happy to have helped forum in a small way with a Support Ratio = 37.0

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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

then what will you reccomend?


scoobyman wrote:

If you were taking device into Nokia Care facility they would probably carry out a three key depressed power on reset to completely wipe both C:\ & E:\ of user data before completely re-installing device software. This procedure removes some essential certificates, which precludes Nokia Maps & Store from functioning correctly upon Belle devices and why I would not advocate it's use.


 

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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE


scoobyman wrote:

If you were taking device into Nokia Care facility they would probably carry out a three key depressed power on reset to completely wipe both C:\ & E:\ of user data before completely re-installing device software. This procedure removes some essential certificates, which precludes Nokia Maps & Store from functioning correctly upon Belle devices and why I would not advocate it's use.


please let me know what can i do to restore gps reception. as i said now it's became worse. i can't get any gps readings. i need to completely remove and reinstall gps programs.

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Mobile Overlord
scoobyman
Posts: 10,000

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

IF a Nokia Care facility was relatively accessible, after backing up esswential data I would carry out a three key depressed power on "hard reset" as a pre-cursor to getting device software completely re-installed to exclude any software corruption, before pointing towards possible hardware issue.

Happy to have helped forum in a small way with a Support Ratio = 37.0

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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE


scoobyman wrote:

IF a Nokia Care facility was relatively accessible, after backing up esswential data I would carry out a three key depressed power on "hard reset" as a pre-cursor to getting device software completely re-installed to exclude any software corruption, before pointing towards possible hardware issue.


please explain , how exactly to do that " three key depressed power on "hard reset"" , and how to reinstall software after that. i am not sure i understand what you mean.

thank you

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Advisor
ovimapsproblem
Posts: 17

Re: N8 BELLE GPS STOPPED WORKING PROPERLY AFTER BELLE UPGRADE

it seems that the "3 key hard reset" has fixed the problem.

 

you make 3 key hard reset from shut down mode and after that restore the system software and do a "software update".

that will fix any missing componnent.

I sometimes loose connection with gps chip , but restarting fix the problem (i use "quick restart")

also i recommend "legpsdata2" to check gps connection. this is by far the fastest and most reliable software.

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