[mofoman53]

I'm trying to install the new Ovi Maps for the N97 however whenever I try to do it from Ovi Suite I receive and error message.  Notihing about low memory it just says error.  I've also tried OTA updates and i just receive the message that the update failed. I'm running the newest firmware and I have already uninstalled the older versions of maps.  I'm not sure what else I can do.  Any tips?

[cjlim]

Instead of trying to update from your your phone, have you tried downloading and installing the latest version from Ovi Store on your phone?

[farby]

..or from Here..

http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download#/nokia-n97/

..click on 'Download' under the Instructions ..then again Download tab..

[mtumbaya123]

Just posted this a little while ago on a C6-00. After uninstalling all occurrences of the Maps application from your phone's Application Manager, uninstall the following components, if you can find them: PIPS Installer Open C LIBSSL Common Then restart the phone and try to download the maps again (ovi store or from the link provided earlier). I Hope that helps. I should also add that I recommend you make a backup of your phone before trying anything. Lemme know if it works.

[mofoman53]

Thanks for all the replies but I tried downloading it to my pc and transfering it over and that didn't work.  I get the message Unknown Error -5 at the end of installation.  Also when I search through Ovi Store I'm unable to find it.  So far I haven't been able to find the file or program PIPS installer open C yet.  Any tips on how to find it or where to search for in on the phone?  thanks again

[aspergerguy · Accepted solution]

@mofoman53

For Error 5 Go to Menu > Settings > Application mgr. > Installed apps and uninstall any of these present: Open C LIBSSL,Open C LIBSSL Patch, OVI Maps Wi-Fi/Network Positioning, PIPS Installer, Share Location Agent, Share Location, Share Location Widget, Standard C++ Library Common, Standard C++ Library Patch, Symbian OS Pipes Upgrade, Symbian OS PIPS Upgrade & Upgrade for OpenC LIBZ Support

If continuing problems it would help if you could post c:\ovimapsinstaller.txt found in phone memory on your N97 for analysis.

[mofoman53]

Thanks for everyones help.  I uninstalled all those listed files and now I'm able to finally update my Ovi Maps.  Thanks again for all the help

[roz_n97]

Don't you just love the N97? Fantastic value for money from day one!

You'd never get all this fun with an iPhone. What's the use of a phone that just works???