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Re: N97 unable to update Ovi Maps

Contributor
mofoman53
Posts: 7
Accepted Solution

N97 unable to update Ovi Maps

I'm trying to install the new Ovi Maps for the N97 however whenever I try to do it from Ovi Suite I receive and error message.  Notihing about low memory it just says error.  I've also tried OTA updates and i just receive the message that the update failed. I'm running the newest firmware and I have already uninstalled the older versions of maps.  I'm not sure what else I can do.  Any tips?

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Mobile Overlord
cjlim
Posts: 16,933

Re: N97 unable to update Ovi Maps

Instead of trying to update from your your phone, have you tried downloading and installing the latest version from Ovi Store on your phone?

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Mobile Overlord
farby
Posts: 18,886

Re: N97 unable to update Ovi Maps

[ Edited ]

..or from Here..

http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download#/nokia-n97/

..click on 'Download' under the Instructions ..then again Download tab..

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Advisor
mtumbaya123
Posts: 24

Re: N97 unable to update Ovi Maps

Just posted this a little while ago on a C6-00. After uninstalling all occurrences of the Maps application from your phone's Application Manager, uninstall the following components, if you can find them: PIPS Installer Open C LIBSSL Common Then restart the phone and try to download the maps again (ovi store or from the link provided earlier). I Hope that helps. I should also add that I recommend you make a backup of your phone before trying anything. :smileyhappy: Lemme know if it works.
Life is one big road with lots of signs.
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Contributor
mofoman53
Posts: 7

Re: N97 unable to update Ovi Maps

Thanks for all the replies but I tried downloading it to my pc and transfering it over and that didn't work.  I get the message Unknown Error -5 at the end of installation.  Also when I search through Ovi Store I'm unable to find it.  So far I haven't been able to find the file or program PIPS installer open C yet.  Any tips on how to find it or where to search for in on the phone?  thanks again

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: N97 unable to update Ovi Maps

[ Edited ]

@mofoman53

 

For Error 5 Go to Menu > Settings > Application mgr. > Installed apps and uninstall any of these present: Open C LIBSSL,Open C LIBSSL Patch, OVI Maps Wi-Fi/Network Positioning, PIPS Installer, Share Location Agent, Share Location, Share Location Widget, Standard C++ Library Common, Standard C++ Library Patch, Symbian OS Pipes Upgrade, Symbian OS PIPS Upgrade & Upgrade for OpenC LIBZ Support

 

If continuing problems it would help if you could post c:\ovimapsinstaller.txt found in phone memory on your N97 for analysis.

Happy to have helped forum with a Support Ratio = 42.5

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Contributor
mofoman53
Posts: 7

Re: N97 unable to update Ovi Maps

Thanks for everyones help.  I uninstalled all those listed files and now I'm able to finally update my Ovi Maps.  Thanks again for all the help

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Counsellor
roz_n97
Posts: 173

Re: N97 unable to update Ovi Maps

Don't you just love the N97? Fantastic value for money from day one!

You'd never get all this fun with an iPhone. What's the use of a phone that just works???

Cheers,
"ROZ"
N97 on GiffGaff
Started to grind to a halt until I hard reset it - still a lot slowly than my wife's iP4
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