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I have a US N95-1 running 12.0.013 and I bought the 3 year navigation license for US/Can back in April. When I upgraded to the new version of Nokia Maps, it lost my license! What should I do? Reinstall 12.0.013? Who do I contact? Thanks for any help.
I guess you're saying I have to reinstall the firmware and go through the same process as before when I installed the firmware, because the menu... "Options > Update" is not there in the new version of Nokia Maps. It was never there for the new version when I updated. It only offered to activate a trial 3 day license. Nothing has changed on the phone and the SIM is the same.
I would guess the new version of the License Manager is not compatible with the format of the license Nokia sold me in April. And I don't have the menu to enter the license manually.
Follow this: "Your Navigation license is tied to your mobile device, i.e. it is mobile device specific and cannot be transferred to another mobile device. Please keep this in mind when purchasing the navigation license and select the length that best suits your needs. The options are 1 week, 1 month, 1 year and 3 years.
If you update the firmware software (or perform a hard reboot) of your mobile device during the validity of your navigation license, you can manually update the license via Options > Extra Services > Add navigation. Choose the region for which you purchased the navigation license and go to Options > Update.
Please allow the connection to the license server to check the purchase & license options by selecting Yes and by then selecting the proper Internet access point (if asked). A note xxx-day license activated is shown where xxx is the amount of days left of your license or alternatively the mobile device informs you that the license is updated."
You don't have to purchase another one, it will recognise that you have bought it before