I hope this is the right place for this. I have searched the boards for this pertaining to my Nokia 500 GPS. I received this as a gift fo Cristmas and all has been well with it up until a week ago. When the unit is turned on or reset or master power off then on, it comes to the Nokia "Hands almost touching" splash screen with a "thinking" circle and just sits there. It is not toally locked up, as you can go to the main menu and look at a few things, but whatever you look at, it will be interrupted with the same screen, and it never goes any further. You can plug into the compuer and it access just fine as a mass storage device. I checked the maps, as well as the software, which is the latest version. I'm hoping I won't have to send it in after only a month, and instead someone has run into this and can tell me what to do. Thanks for the help, SJ