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Nokia 700 Help - Maps crashing as soon as opened !...

Contributor
agayush
Posts: 7
Accepted Solution

Nokia 700 Help - Maps crashing as soon as opened !!

I recently bought a nokia 700 (dumping a **bleep** android phone) and I was having a fantastic experience until recently..

Whenever I opened maps it asked me to get maps first (via WiFi etc...). So I finally downloaded about 78 MB of map data for my region directly from my phone. Then, when I tried to open the map app again, I was presented with a black screen and a Loader in the middle and a few seconds later I was brought back to the home-screen. I am running belle FP1! I tried to install Nokia Maps Suite version 2.0 from the nokia store but to no avail. Also, I think that the maps version is 3.0.9. I thought of reinstalling but I cannot find it in installed applications.

 

Can anyone help me? Its troublesome without Maps :smileywink:

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Ex-Moderator (Retired)
Sheldrick
Posts: 1,267

Re: Nokia 700 Help - Maps crashing as soon as opened !!

Could you try perform a soft reset using the code *#7780# security code 12345 if prompted.

 

This will reset your device settings but will not delete any data, please let me know if your Nokia maps returns to full functionality or not.

 

Also you can reinstall maps by reinstalling the OS, you can do this by plugging your device into your PC via USB and reinstalling the operating system using Nokia Suite.

Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!
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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Nokia 700 Help - Maps crashing as soon as opened !!

@agayush

 

Most likely cause of Nokia Maps application crashing upon opening is corrupt map data upon device. It might be worth using link below to download Nokia Suite 3.5Beta by loggong in with Nokia ID & password

 

http://betalabs.nokia.com/trials/nokia-suite-beta

 

I would choose to delete existing mapping and start again.

 

From my 700 I can confirm that version of Nokia Maps is v3.09_12wk09_b05

 

Please post again should you still have issues getting Nokia Maps to function.

 

Happy to have helped forum with a Support Ratio = 42.5

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Contributor
agayush
Posts: 7

Re: Nokia 700 Help - Maps crashing as soon as opened !!

@Sheldrick
Thanks for replying :smileyvery-happy:
I already tried soft resets and reinstalling via the nokia suite but it did not help. I still cannot open Drive or Maps(guide and map loader work ).
Any Other solution (other than a hard reset).
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Contributor
agayush
Posts: 7

Re: Nokia 700 Help - Maps crashing as soon as opened !!

Hi, Thanks a lot for the reply. Actually that idea crossed my mind. So I downloaded Nokia Maps from betalabs and tried to reinstall (not sure if i did delete existing data) but it did not help me. It is all very confusing :/

Also, the link you gave is to nokia PC suite which I already have!

Thanks anyways, any other help is greatly appreciated.
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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Nokia 700 Help - Maps crashing as soon as opened !!

@agayush

 

How about deleting E:\cities or F:\cities as appropriate +.qf file, then re-start Nokia Maps application to re-define necessary folder structure?

Happy to have helped forum with a Support Ratio = 42.5

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Ex-Moderator (Retired)
Sheldrick
Posts: 1,267

Re: Nokia 700 Help - Maps crashing as soon as opened !!

If there is a memory card in the device and Maps is using it, check that the memory card is not locked. Be sure to have properly unlocked the memory card before starting Maps.

Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!
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Contributor
agayush
Posts: 7

Re: Nokia 700 Help - Maps crashing as soon as opened !!

@Sheldrick
Thanks a lot for your support.
You have been really helpful throughout :smileyvery-happy:
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Contributor
agayush
Posts: 7

Re: Nokia 700 Help - Maps crashing as soon as opened !!

Looks like the problem has been solved. The maps are like they were before. Can you tell me how can I get the stable nokia maps again ??
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Contributor
agayush
Posts: 7

Re: Nokia 700 Help - Maps crashing as soon as opened !!

@aspergerguy
I did as you told and nokia maps were opening. But as soon as I downloaded the basemap of asia (connecting it to my computer via nokia suite), it became defunct .
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Mobile Overlord
farby
Posts: 19,118

Re: Nokia 700 Help - Maps crashing as soon as opened !!

Delete the Folder / File mentioned once again.. Open Maps and then close.. and Download Maps ( Base Map of asia + Your region) ..and then only open Maps again ...

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Contributor
agayush
Posts: 7

Re: Nokia 700 Help - Maps crashing as soon as opened !!

OK I will try that. I noted one more thing.
when I connect my device to the Nokia Suite, It shows that the maps need to be updated and when I update, maps stop functioning....
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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Nokia 700 Help - Maps crashing as soon as opened !!

@agayush

 

Might suggest after deleting E:\cities or F:\cities as appropriate +.qf file and re-staringt Nokia Maps application to re-define necessary folder structure that you set application "Online" with WLAN access point and download a few kb's of data by zooming in to your position upon map; this can ensure that Nokia Suite > Maps delivers the correct data.

Don't want to complicate issue but it might be easier to manually install map data by decompressing downloaded .zip files if you can't resolve this issue shortly!

Happy to have helped forum with a Support Ratio = 42.5

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Registered Member
rana112
Posts: 1

Re: Nokia 700 Help - Maps crashing as soon as opened !!

i have nokia 700 from 4 months. but it has a very short battery time even less than a day. So i am much worried about it. Plz. Give me some solution. Also i am confused about its front camera. Thanks.
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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Nokia 700 Help - Maps crashing as soon as opened !!

@rana112

 

Is it "Social networking" application(s) responsible for continually accessing network?

 

Nokia 700 does not have front facing camera!

Happy to have helped forum with a Support Ratio = 42.5

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