[wgarczynski]

Hi, I made a hard reset to N8 running Symbian Anna 25.07 and I'm unable to install Nokia Maps. Software Updater doesn't show any Maps related updates, I cant find any installer in Nokia Store, installation of Ovi Maps 3.06 and Nokia Maps 3.08 found on the Internet fails as well.

[aspergerguy]

@wgarczynski

Puzzled here as it was only when N8 released on PR1.0 a year ago that there was NOT a version of Ovi Maps pre-installed in device firmware but v3.04 subsequently added so would be removed by a "hard reset"; if I remember correctly v3.06 is included within Symbian Anna, which should be this version:http://nds1.nokia.com/files/support/global/phones/software/ovi_maps_installer_3.06_11wk23_b05_tb9.2_...

Have you tried re-installing existing firmware using standalone Nokia Software Updater? http://nds1.nokia.com/files/support/...erSetup_EN.exe

[wgarczynski]

I've tried reinstalling firmware using nokia pc suite. Didn't helped. I cannot install 3.06 with link you have attached, installator says: Cannot update (I've translated it from my home language). Before the hard reset I've used Nokia Maps from Betalabs.

[aspergerguy]

@wgarczynski

It maybe that entire firmware needs to re-flashed at a Nokia Care Point which can include all media content deleted from both C:\ & E:\ by carrying out hard reset.

[wgarczynski]

I'll visit Nokia Care Point on monday...