Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
I am in the middle of a call and it was working earlier when I held the phone to my face but now its not? Could I have accidently turned it off or something?
Perhaps you are not activating the sensor at the correct location. It is usually at the top and next to the front camera. You should be able to see if if you hold it up to the light.