At this stage the only official solution is a nokia care point. I actually asked at a care point yesterday if there's a key sequence to reset a 5800xm. They told me that if there is no one has told them!
Other non-official forums have found a method of recovering a 5800xm from this state. Unfortunately it cannot be posted here as it's against the rules of this forum (as it uses software that people shouldn't legally have). Please do not ask me for help with this as the answer will be no.
I believe that nokia is already aware of this problem and is working to solve it in the next firmware update.
You are welcome to contact nokia using the "contact us" link near the top of the page to make them aware of your case.
Once you have had your phone repaired as a precaution you should install themes to the memory card. That way if the phone doesn't boot you can just remove the card which removes the offending theme.
You probably has a defective earpiece which is quite a common problem.
If the sound changes whilst tapping the top of the phone then you definitely have the problem.
Return it to the retailer for a replacement or contact a nokia care point.
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.
All you can do is take it to a nokia care point or use google to find an alternative solution that cannot be posted on this forum
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.
