My daughter had changed the default security code for her phone to one of her own. Unfortunately the battery was removed while the phone was on, and now the phone is not recognising any code that we put in - it appears that the text setting is on numeric characters as when the battery was reinserted we are asked to reset the date etc. We aren't able to change anything as we need to input a security code. Can anyone help please?
The default code is usually 12345 unless you have changed it yourself.
This code can only be reset by a Nokia Care Point. You will need to bring proof of purchase/ownership with you.