Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
i have the nokia 6020, the other day i found my phone swiched off when i tired to turn it on, the lights on the phone turns on for 2-3 seconds then its goes off. The phone is not turning on, this happens every time i press the power button
last time this happened a third day i bought the phone(8 months back)i went to the nokia repair center and then said my phone software has a virus( this is not possible as it was a new phone unless it was a defective phone) so i paid for it and they reinstalled the phone but now im facing the same problem, what should i do can i restall the phone myself, last time when i gave it to the nokia care they deleted all the information in the phone how do i reinstall the phone with out deleting the infomations on the phone.
the same situation for me, Nokia 6020 wont switch on, light switches on for 2-3 seconds and then goes out. and nothing happens, with or without a sim card.
But I found a solution, I left my phone for a night with a battery taken off. Next morning I switched it on and it said "Insert sim card". I inserted the sim, and then phone was asking for the correct time and date. Everything is ok now.
I start up my 3110c using the button on top, it shows the Nokia logo then gets switched off, i need a quick solution, I've tried using nokia software updater but my device cannot be detected when it's switched off.