So...everything started few hours ago,i wanted to make a photo and the phone has just blocked...without any "warn" i let him on the desk for 20-30 min,and when i came back it was in the same "position" i restarted him normally and after 10 sec he blocked again...i restarted him again and the same problem...and again restart...and again....and again....and again....and again x20 maybe ... so i decided to "Teach him a lesson" and i tried hard reset,good,it works,so i wanted to re-install the software to receive all default applications back...i connected the phone to pc and started the reinstall via Nokia Pc suite...at half ( 15 min left to finish) it says "The connection has been intrerupted" or something like that,and i have pressed the power button for 10 sec,it didn't start...(i have to say that when i started the update my phone was on,and during the update he closed...and i was having about 50% of battery,or less...)i pressed few times ok on Nokia ovi suite till he started to re-install the software again...i let the phone like that for 10 min but that bar was still empty...i decided to try to power it on again...nothing...i deconnected it from pc and tried again...and than i tried hard reset...i was unlucky...what can i do to restore my phone?i guess it's blocked...he couldn't finish his update...but that's annoing i receive that message from nokia ovi suite every time i updated it...to Anna and than to belle all the time...when i was updating to Anna i had to reconnect my phone 3-4 times..and i wasn't playing on computer or something like that..just watching at him...please help me !
Sorry to hear about the lockups you are are experiencing, please try the following steps to do a full reset of the E7;
If after this procedure you still encounter the symptoms you described earlier I suggest you visit a Nokia Care Point to have the E7 examined.
Hope this helps,
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!
07-04-2012 16:47 - edited 07-04-2012 16:50
I would like to do all those things...but there is one problem...my phone is off and i can't start it....he's charging and still no result..so...battery is almost full...but he's blocked...i tried 100 times to power it on,hard reset...and anything else...but no way...please,isn't there any solution without service?till monday i'll die !
I pressed the power on buton for 10 minutes,with help of a pen and 2 boxes but no answer..it's stil off...hmm...i think the last solution is nokia care point..
If you tried a three key depressed power on "hard reset" I hope you released power button only after the first vibration.
You can Hard Reset Nokia like this
Or Try this locking post may be useful.
Thanks for your input but phone in question is E7 a Symbian ^3 device which has no bearing to your suggested links.