08-02-2013 13:37 - edited 08-02-2013 13:39
You need to visit Nokia Care facility with proof of purchase http://nokia.com/support for it to be reset to factory default of 12345.
Happy to have helped forum in a small way with a Support Ratio = 37.0
Forgot my password and its locked for 313
..and you need to carry a proof of ownership (Bill / Invoice) when you visit Nokia Care