2013-03-09 11:58 - last edited on 2013-03-09 12:57 by aleisha11
Hi, I purchased a Nokia Lumia 820 only less than two months ago (Jaunary 18th) and have been robbed by NOKIA itself. This morning i woke up to the screen getting slightly darker and purplish from the top right corner.over the course of an hour and half;s time, the purple tint anddarkness covered almost quarter of the screen. I took it to a Nokia Care centre in Sahara Mall, Gurgaon, and they told me that there has been "Liquid Damage" in the phone, and warranty will not cover this. and since I know for certain that i did not see any liquid go in, and i argued this fact, they told me that sweat could have gone in while i was talking on the phone. I did not know that something so trivial could cause my phone to get spoilt in less than two months, especially since i spent so much money on this phone and nothing even happened to it. Now they are charging me 6750 Rupees. I did not expect such a burden to come from nokia and it has deeply angered me. I expect a reply to my problem at the earliest.