[distressedav]

I have owned my Lumia now for several.months and I really like the hardware. WP7.5 has a lot of potential.

My issue is mostly with random activity behavior of the phone.

1. The phone will randomly go to the voice command/tellme screen while listening to music or in a call using the speaker. I have until it fails in order to exit the feature and return to my task.

2. The capacitive buttons become unresponsive. This is very random.

3. The back button opens fast switch often, possibly 70% of its use.

As I type this the voice prompt has opened 3 times.

If this is a hardware issue then I will replace the phone with at&t. Has anyone experienced these issues?

[Kosh]

Hi distressedav,

Thanks for your post and welcome to the forum.

Please return yoru Lumia 900 to yoru supplier to have it checked. You may also contact Nokia Care by voice, mail or chat (where available) or visit a Nokia Care Point. You will find contact information through this link.

Hope this helps,

Kosh

[CRFale]

Currently I don't believe that anyone that has sent their phone in for repairs or replacement has had the issue with the touch buttons fixed. A few of the members of this forum have determined a fix for the issue but from what I have read Nokia has yet to implement something similar to fix the issue so that means people are still having the issue when they get their phones back or a new phone.

Basically, what causes the issue is that there is interference from the speaker magnet that causes the buttons to be unresponsive or act on their own. This issue can be fixed but Nokia will not allow me to post it on the forum because it technically means voiding your warranty. Hopefully, they will take a look at what it takes to fix this issue instead of just deleting and ignoring the posts of people that have found the answer.

I used to have the issue every time I watched a video, played a game or even just surfing online. I applied this fix last night and have not had the issue once since then and I watched a couple hours of video, sat through an hour long conference call which I also sent texts during, and played online.

Having this problem fixed makes it feel like a new phone and so much more responsive! I will give it a few more days of testing and then I will be putting together a video, an instructable and an email into Nokia support so hopefully everyone can get this issue fixed!

If you have any questions about this please feel free to message me!