I've had some minor problems with starting and shutting down the 920: sometimes it restarted a few times.
But it always ended up working perfectly.
Now, I wanted to shut down the phone and it stays on the "goodbye" screen. I need my phone in a couple of hours so I need it back... Who can help me?
Solved! Go to Solution.
If you press and hold the power and volume down buttons simultaneously for approx. 12 seconds the phone should reboot. You may have to reset the date and time afterwards if your network doesn't support automatic date and time.
Please my volume down button is not working what should I do? I'm using a lumia 720 and its stuck at goodbye for over an hour now
Try putting it on Charging ...If it switches ON .. Disconnect the charger and try switching it OFF once again ...