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Re: Anybody experienced headphones problem with Lu...

Registered Member
PETE_MD18
Posts: 2

Anybody experienced headphones problem with Lumia 820??

Sometimes when I connect the headphones jack, the audio still came from loudspeaker, not the headphones. To resolved this I have to plug in and out the jack several times. this happen to me 2 times ; first with the standard headphones supplied with lumia 2nd time with my monster headphone.  I wondered if anyone expereince this problem. I haven't visit the nokia care yet because the problem is rarely occured.

Counsellor
Flexi_BTS
Posts: 31

Re: Anybody experienced headphones problem with Lumia 820??

Didnt' happen on my Lumia 920. Honestly I don't use earbuds that much but it usually happens on my laptop and happened with other phones.

 

Probably wp8 doesn't detect the earphones fast enough or correctly to redirect the sound.

Mobile Overlord
jimmyireland
Posts: 17,360

Re: Anybody experienced headphones problem with Lumia 820??

It may have a faulty connection jack ensure they are fully inserted correctly if this continues to be an issue return device.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
Registered Member
PETE_MD18
Posts: 2

Re: Anybody experienced headphones problem with Lumia 820??

Thanks for all the comments. It seem that something went wrong with my nokia. Today it fail to detect any headphones at all. Ah bad luck but I've to visit nokia care now. Thank you everyone.

Registered Member
aSacrip
Posts: 1

Re: Anybody experienced headphones problem with Lumia 820??

:smileysad: it happened to me 2 times...every time I went to the official support center they just reset it and it works again...but on my home nor sw nor hw reset (soft and hard) will fix this issue...I'm starting to be so worried, because it happened me again few mins ago and they need 15-20 days to fix this I cannot stay without phone so much....any further info?

Counsellor
pitoka
Posts: 28

Re: Anybody experienced headphones problem with Lumia 820??

Actually I encounter the same problem as with my Lumia 925. After a while one channel seems to disappear. A reboot always fixes the problem. It's a software issue they just can't seem to come to grips with.

Registered Member
ken00175
Posts: 1

Re: Anybody experienced headphones problem with Lumia 820??

Yes, i believe it is a major issue. lumia 920 worked well with my monster and Nokia head phone and ear phone. However, i just bought a lumîa 830 for myself and 635 for my daughter and none of them works. i even went to AT&T and they tried on the displays, and all did not work for both. However, these phones work with my bose ear phone and other cheaper models.

 

I think there s general defect with these phones and i m not sure how to get the attention of microsoft.