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Can I delete a Microsoft Live account linked to my...

Advisor
vk710
Posts: 7
Accepted Solution

Can I delete a Microsoft Live account linked to my Lumia 710 phone and add another?

Hi,

 

While setting up my new phone, I created a new Microsoft Live account that, from then became linked to my Lumia 710. Now, if I wanted to delete the Live account and link my phone to a new account is it possible? If yes, how and if no, then what happens if I can't recover the password to the Live account?

Ex-Moderator (Retired)
Kosh
Posts: 3,113

Re: Can I delete a Microsoft Live account linked to my Lumia 710 phone and add another?

 

Hi,

 

A number of services, Marketplace (paid apps), Zune (bought music/video, MusicPass), Xbox achievements/games and billing (amongst others) are all linked to your mail account. If you have not yet used any of these you can safely removed the account and reset the phone  (Settings>About>reset your phone) to sync it with a new account.

 

You can export both contacts and calendars from the old account and import them into the new one. If you have used any services they are mostly linked to the gamertag which is associated with your LiveID (Microsoft Account). It is possible to transfer this gamertag to your new account but you will need access to a Xbox to do so. You will find more information on this here.

 

If you have additional questions feel free to ask,

Kosh

 

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Advisor
vk710
Posts: 7

Re: Can I delete a Microsoft Live account linked to my Lumia 710 phone and add another?

Hi,

 

Thanks Kosh. This topic is closed.

 

Regards