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Can't login to Microsoft Account (Lumia 520)

New Member
Posts: 1

Can't login to Microsoft Account (Lumia 520)

[ Edited ]

Hi, i purchased nokia lumia 520 two weeks ago.


I have been using hotmail account / microsoft a year ago and never got a problem.


After two weeks, i can't login to my microsoft account in my lumia but i can still open in pc. written on the screen that my password is incorrect. I have changed the password  via pc and restart phone twice. but didn`t works.


what should I do?


Thank You


Moderator's note: Attachment was removed as it contains personal information. For your security, do not publish any of your personal details.

Community Manager
Posts: 5,320

Re: Can't login to Microsoft Account (Lumia 520)

[ Edited ]

Hi maulanaakbar,

Welcome to the Nokia Support Discussions!

Check this Microsoft article about incorrect passwords when signing in your Microsoft account on your Windows Phone: