Getting bored waiting...
Maybe they shouldn't have announced this, and made it a nice surprise instead...having us wait for ages for an update that doesn't add much functionality...Seem to remember that Microsoft set up a website to get us to submit suggestions for the update...did any of those actually make it through? It all just pushed our expectations too high...
Plus no OS should allow mobile operators to customise it. Works terribly for Android, and it seems as though Windows Phone has the same issues (need to wait for operators to OK the update). Perhaps there's a bargaining issue that allows Apple to have complete control, while others have to make concessions in order to strike a deal...
15-01-2013 4:02 - edited 15-01-2013 4:05
@nukesheart You can install most of your apps by signing in at windowsphone.com and viewing your purchase history. You'll have a reinstall button on the website itself. Saves a lot of time.
@sparks1 If they hadn't announced the update, they would have had some furious customers. They didn't want to enrage the customers who had recently bought a new windowsphone7 only to know that it's development was over.
15-01-2013 9:55 - last edited on 15-01-2013 10:10 by musica
@cash710...true enough, but the people who would be most furious without an update are most likely those that are getting frustrated by the length of time it's taking to get a simple update out the door...
Plus the whole thing with newly bought devices shipping with 7.8, and people able to update via Nokia Care Centers ahead of the general release...it just smacks of poor organization between MS and Nokia...
If they're both serious about taking on Apple and Android then they better make sure the same doesn't happen to their new WP8 customers.
Moderator's Notes: This post was edited. The unauthorized procedure mentioned was removed as it is not allowed to be discussed in the forum.
16-01-2013 12:22 - edited 16-01-2013 12:24
19-01-2013 10:10 - edited 19-01-2013 10:12
Don't mean to offend you but they very well fooled you. I mean, c'mon, why would MS announce 7.8 if they are giving out WP8. What about phones giving 7.8 out of the box? I am not gullible enough to believe that. For me, 7.8 is working nicely. Its better than 7.5 and far away from a fail.
Ok as expected, my post has been removed. Neverthelss it might have seen by everyone in their email client
So, this question is for every Nokia employee watching this forum.
I am a great follower for Nokia phone, always faught against those who says negative on Nokia. Even after all those problems that I faced after buying Lumia 800, I am still considering buying a lower WP8 for my wife and L920 for myself.
Now answer my concern, please. After updating WP 7.8 my speaker volume decreased. And the Nokia Care cannot fix as this is no HW issue!!!!! I spent Rs 30000 for the phone just one year ago...and this is what I get?????? Who and when is my problem going to fix??? ITs volume issue!!! I cannot listen to Music while I am in a croud like bustop and train...I cannot hear my phone ringing in the same situation. Please answer any thing other " We have sent your concernts to our Dev team"........
19-01-2013 12:06 - edited 19-01-2013 12:08
Nokie Support is not monitoring here. Nokia Support Discussions is a user to user forum as the guidelines, which you should have read and ageed to understanding when you signed up, cleary state.
If you have an issue with Nokia go talk to Nokia Care.
From a personal perpective I think you should get your ears checked or get a proper set of headphones suited and matched to the low impendance output of the Lumia phones. I find the output of my Lumia 800 (which is on WP7.8 UK country variant) is way too loud to go anywhere past 15/30. But then again I have all my music properly optimised and encoded using a good quality MP3 encoder. And my music is maximized at 89dB. Due to regional legislation the firmware on your phone may include required restrictions on soundlevels as well. If so there is nothing Nokia can do but break the law (and they won't). If so a mismatched pair of headphone will only add to this.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..
Thanks Professor for the the 'Nice' advice...I am using Lumia since its launch in India, and when I said the volume decreased after the update to 7.8 you are asking me to check my ear and head phone???? Sir, I went to Nokia Care and they said they cant do anything as it is not a HW issue, then they said it is a the updates problem as they are recieving the same complaints....professor sir, check the entire forum the 10 page and tell me its my own problem.....When I restore my mobile to 7.5 from Nokia Care the old sound came back, and when they again put the 7.8 its gone?????? So is it a Head Phone issue or my ears issue???? Do I need to experiment this with Nokia;s Monstr Head Phone series with Rs 10000? Well Lumia 800 costs only Rs 13000 in local retailer
I have tried evrything a common customer/consumer can try, visit Nokia care (several time) restored couple of times, used other head phone, even connected to external speakers...now What I am supposed to do????? day by day I am losing my faith and confidence in Nokia, my NPS is now less than 6 for Nokia.....
Furthermore, I download all songs from Nokia Music, and I have all my MP3's in 320Kbps bitrate....I tried with both 320 and 192 (device quality). All same effect...and as Ringtone I am using Nokia's legacy tone.....
19-01-2013 18:07 - edited 19-01-2013 18:32
I guess it's your bad luck. I suggest you use your phone on 7.5 until the update hits on Zune which is expected by the end of this month. Updating through Zune might fix your problem.
A moderator might remove this but you can also try flashing it yourself. Just google and download the required software to do it.
Don't trust those Nokia care people. They can lie just to avoid work. It is also possible that the 7.8 firmware which Nokia Care people installed on your device might be glitched or of a different variant which might cause such inconsistency. That explains why they have received so many complains. They install glitched/incorrect firmwares, receive complains and then call 7.8 a bad OS. Funny, isn't it? I immediately understood that they were liars when you posted about the supposed WP8 update for 7.5 phones which they informed you about while calling 7.8, a bad update.
Four of my friends use different lumia phones, all are on 7.8 and have no problems at all.