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Re: [HELP] Nokia Lumia 610 Camera Problem

Contributor
zlatis
Posts: 4
Accepted Solution

[HELP] Nokia Lumia 610 Camera Problem

Hello,

 

I have a problem, a few days ago my camera was working fine, but from yesterday when i try to open the camera, it's opening and closing imediatly... what it's wrong ?  what i need to do ?

 

Please help me with this issue.

 

 

Regards.

Sage
7thSense
Posts: 167

Re: [HELP] Nokia Lumia 610 Camera Problem

Start by restarting your phone. That should solve the problem.

 

If it does not, contact your local Nokia Care Center.

Microsoft Windows Phone MVP
Follow me on Twitter: @ThisIsMetro

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!
Contributor
zlatis
Posts: 4

Re: [HELP] Nokia Lumia 610 Camera Problem

what do you mean by restarting my phone ? If you mean by closing and opening i already do that, and still not work.

 

Sage
7thSense
Posts: 167

Re: [HELP] Nokia Lumia 610 Camera Problem

Ok. Try a soft reset then, by removing the battery for a few seconds.
Microsoft Windows Phone MVP
Follow me on Twitter: @ThisIsMetro

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!
Contributor
zlatis
Posts: 4

Re: [HELP] Nokia Lumia 610 Camera Problem

[ Edited ]

I have made a soft reset and remove batery for 2 minutes. Now it's opening the camera but it's a black screen...

I can open the camera settings, and all the stuff, but it's a black screen....

And when i hit for the video recording, it exit...

 

Contributor
zlatis
Posts: 4

Re: [HELP] Nokia Lumia 610 Camera Problem

Now making the same problem, entering and exit .. from the camera.

Registered Member
pieterw3
Posts: 1

Re: [HELP] Nokia Lumia 610 Camera Problem

Did you manage to solve this problem? my brother got the exact same problem.
Ex-Moderator (Retired)
Raoul_Duke
Posts: 3,173

Re: [HELP] Nokia Lumia 610 Camera Problem

Hi Guys,

Have you tried resetting the camera?

Go to settings and then scroll across to applications and then scroll down to pictures+camera. From there scroll down to the bottom and reset camera.

Let me know if this helps.
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
Registered Member
golaki
Posts: 1

Re: [HELP] Nokia Lumia 610 Camera Problem

I have the same camera problem on Lumia 610.

I have a comment for NOKIA persons , moderators etc :

Coming to this Nokia support page I demand a definite answer from Nokia.

I do not like to have answers that has not been tested before.

All of your answers have been tested without any luck.

Please contact your technical expert engineers and give us a solution.

 

Gol-Greece

 

New Member
Eydin
Posts: 2

Re: [HELP] Nokia Lumia 610 Camera Problem

I am having the same problem. Is there any solution to this problem yet?

New Member
Eydin
Posts: 2

Re: [HELP] Nokia Lumia 610 Camera Problem

The only way that i found to fix the problem is to reset the phone. However right after the first windows restart (without any changes, applications installed etc) the problem reappeared. Please look into this with high priority. I can't go ahead with losing all my data every time my phone runs out of battery.

Contributor
pmcabinet
Posts: 4

Re: [HELP] Nokia Lumia 610 Camera Problem

Same problem with unstable camera. It's true that a camera reset usually restores the functionality, but it can't be a feature of the camera app to behave this way, surely? Should the phone be returned to Nokia for a refit? Anyone tried doing so?
Registered Member
viseo
Posts: 2

Re: [HELP] Nokia Lumia 610 Camera Problem

Many users have been facing the problem, I did face it too when I was using this device. But this thing has been already fixed. Those who are still facing the problem can read the fix here.

 

Do let me know if anyone still faces the problem.