I just got a Nokia Lumia 710, but I am having problems using Facebook Chat in it ( The one integrated with messaging).
I have setup windows live and facebook to connect with each other and also imported contacts from facebook into windows messenger.
I have turned facebook chat on, synchronised both windows live and facebook accounts on my Lumia, but still when I go to online option in "messaging" it says "No one's online" even when there are actually friends online.
It does not show a 500 error or something else, it just says no one's online and doesnt update at all.
The consequence of the above is that I cant send chat messages from my phone to facebook chat. Very annoying.
Any help would be appreciated.
Welcome to Nokia discussions board!
We have done a test here to find a fix for this. Here is the workaround:
Let us know how you get on and feel free to post any other questions you may have.
I have a Nokia Lumia 800 and I have the exact same problem. I have also done everything that the first post has done.
But switching the facebook setting on and off doesn't help me.
I'm on a wifi connection so that shouldn't be a problem either.
I just bought the nokia lumia 710 today aswell and im trying to connect to facebook chat and nothing is working for me either tried all of the above !!
HELP !!!! --- dont want to have to take it back as the features i want wont work !!!
Please check whether you actually have facebook chat enable in Messaging>...>Settings>Facebook chat 'ON'
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Hi got lumia 710 phone yesterday (1/9/12) however the Facebook app doesn t work please help!
it says the "login fail try again later" been trying since yesterday. Please help rang O2 they said its the phone not the net work as Internet is fine. It's driving me mad! Any help would be great!
i dont know if you have already got your problem solved, i had the exact same problem as yours and after series of trial and error with some helps from other forum i found a solution..
first of all you should try to do sync first, go to people hub, and then setting.. go to the account, and hold on your live account, and 'sync" should appear as option and tap on it. and you should be able to see the facebook account below your live account, if there is attention required, then you should proceed to log onto your facebook account again, otherwise just go back to the tiles. and go back to messeging. and try to look at the online friends agian.. they should appear back online..
if not.. then you should try further steps.. make sure the power saver is off. and then go to the network setting and switch off the data connection.. and then go to the people hub, go switch off and on back the "facebook chat' option.. and try to check and see they back online.. then switch your data connection back on. i think these few steps should helps.. because it works for me.
but bear in mind that i saw some friends said on their comment is that.. the wifi connectivity is carry the same weight too for this issue.. this problem might occur due to weak connectivity too..
cheers, hope it helps!
I see the same problem in my lumia 920.
I have my data connection on.
I have linked my fb and microsoft acount.
I have also checked all setting and all look in place...
But still the sam issue.
Does any one have any solid solution...