Search Discussions:


Showing results for 
Search instead for 
Do you mean 
Advanced search
Welcome to our community! Here you can share advice and tips with thousands of other Microsoft mobile devices users around the world in English. Please take a moment to read our community guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others you need to sign in first. If this is your first time here, you can choose an alias to represent you. If you don't have an account yet, please register here.
Reply

How can I back up my contacts from my Lumia 800?

Contributor
Mad_Liz
Posts: 3
Accepted Solution

How can I back up my contacts from my Lumia 800?

I've smashed the screen (no biggie - it's insured) but apparently the repair company will wipe the phone before fixing it for security reasons.

 

With over 300 numbers on it and a smashed screen, I can't afford to lose them and I can't see them to manually copy them.

 

The phone itself is working if there is some way to back them up.

 

Any ideas?

Mobile Emperor
psychomania
Posts: 28,695

Re: How can I back up my contacts from my Lumia 800?

Have you checked your windows live account to see if the numbers were backed up into that? There's a chance they are there but it all depends on how you originally transferred your numbers to the phone.

Try this link on a PC, logging in with the same email and password as the live account on your phone.

http://mail.live.com

Once logged in hover your mouse over "hotmail" near the top and select contacts. If you are lucky they'll all be there.
Contributor
Mad_Liz
Posts: 3

Re: How can I back up my contacts from my Lumia 800?

This would be helpful for new contacts I guess but unfortunately most of mine were transferred from my N8 and not therefore backed up on Windows Live.
Mobile Emperor
psychomania
Posts: 28,695

Re: How can I back up my contacts from my Lumia 800?

Did you ever back up your N8 to a PC? If so your contacts may be contained within that back up.

If not then unfortunately I can't see any other way of retrieving them from an unusable device.
Counsellor
Henk2304
Posts: 84

Re: How can I back up my contacts from my Lumia 800?

Mine were transfered from my old Samsung but they were all available on my Windows Live account shortly after. If you have your windows live account set on your phone all contacts are synchronised, not only new ones.
Sage
newneotoo
Posts: 140

Re: How can I back up my contacts from my Lumia 800?

As soon as you link your account to windows live, all your contacts are stored there, so no need for a backup. you can check this by logging onto hotmail and checking your address book.
Counsellor
forbiddenshani
Posts: 75

Re: How can I back up my contacts from my Lumia 800?

So what you mean by this is that if we can confirmed that all the contacts has been synced to our Windows Live account. It doesn't matter from which phone we are using (so as long as it is a Windows Phone) and we signed in using that Windows Live account, the contacts will be synced automatically into that phone?
Registered Member
Otabek
Posts: 1

Re: How can I back up my contacts from my Lumia 800?

Just enable SYNC WITH MAIL in Windows Live settings on the phone, and all contacts will be synchronized automatically to your Contacts of your hotmail

Sage
newneotoo
Posts: 140

Re: How can I back up my contacts from my Lumia 800?

@forbiddebshani

 

Yes, you can even sync with an Android phone using your live account at later date if you wanted to.

Counsellor
masterpeura
Posts: 100

Re: How can I back up my contacts from my Lumia 800?

If you use that transfer thing, they get synced with your live account, at least mine did.
Mobile Sensei
carman58
Posts: 6,622

Re: How can I back up my contacts from my Lumia 800?

All my contacts sync via my Exchange account with hotmail and alll exist both there and on 3 handsets, simplest way I find !

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

Counsellor
JCinMijas
Posts: 26

Re: How can I back up my contacts from my Lumia 800?

Quick question, did you update your device recently by any chance - using Zune?? I ask cause if you did, there will be a restore point saved on your PC and that will have all your data, so when you get the device back from Nokia - you will be able to restore and have all your data back on your device as up to the date of the restore point. Also if you having the device repaired at a Nokia Care Point, they can back up if you ask. Explain to them your situation and that you cannot access your contacts any other way.

 


If this post has in anyway helped you, help others here in the community by clicking on the white star below and if appropriate - "also accept as solution"  :smileywink:

Registered Member
madhu1234
Posts: 1

Re: How can I back up my contacts from my Lumia 800?


JCinMijas wrote:

Quick question, did you update your device recently by any chance - using Zune?? I ask cause if you did, there will be a restore point saved on your PC and that will have all your data, so when you get the device back from Nokia - you will be able to restore and have all your data back on your device as up to the date of the restore point. Also if you having the device repaired at a Nokia Care Point, they can back up if you ask. Explain to them your situation and that you cannot access your contacts any other way.

 


If this post has in anyway helped you, help others here in the community by clicking on the white star below and if appropriate - "also accept as solution"  :smileywink:


i have to upgrade my lumia 800 so gotta have a back up of all my contacts and pics.. how do i do it??

 

Advisor
n0k1afan
Posts: 7

Re: How can I back up my contacts from my Lumia 800?

@madhu1234 - with regard to contacts check out the advice from newneotoo and Henk2304

and be thankful you don't own one of these old nokias...

http://www.youtube.com/watch?v=w_eQaZsypEE
Registered Member
hellen1953
Posts: 1

Re: How can I back up my contacts from my Lumia 800?

How can I back up my contacts from my Lumia 800?

 

Mobile Overlord
cjlim
Posts: 17,015

Re: How can I back up my contacts from my Lumia 800?

Easiest way is to sync it with your Microsoft account, the one you used or set up when you originally turned your phone on for the very first time. Is is possible your phone may already be set up to sync your contacts. Try logging into your Microsoft account from a pc and check contacts.