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How to remove an windows live e-mail account from ...

New Member
Marketta
Posts: 1
Accepted Solution

How to remove an windows live e-mail account from Lumia 800 when having two accounts?

Hi

I got a phone that was earlier used by another person in my family. His windows live account is still on the phone.

 

When transferring my contacts from my old phone to the Lumia 800, he got all those contacts in his Lumia 9x. Most probably this is because his windows live account is still on the Lumia 800 phone.

 

I added my windows live e-mail account on the Lumia 800. But how can I remove his windows live account from the Lumia 800?

 

BR

Marketta

Professor
caitlin1759
Posts: 476

Re: How to remove an windows live e-mail account from Lumia 800 when having two accounts?

Your relative should have removed his account by doing a reset of the phone before giving it to you. His account will still be the primary account linked to the phone and whilst you can add and delete other accounts you can't delete the primary account exceptby a reset and then set the phone up of new.