I tried to leave a link, but the forum entry was deleted. The youtube video is "Nokia Lumia 900 Disassembly & Assembly" Published on Jul 17, 2012 by LE55ONS. Very detailed and complete.
26-09-2012 16:46 - edited 26-09-2012 16:52
Credit goes to trevstokes for this.
Just FYI. This isn't a hardware or software issue, it's a Bad design issue.
This is 100% all caused by the magnetism of the stupid speaker touching too close to the back of the capacitive buttons.
If you remove and separate the LCD screen from the speaker (youtube how to disassemble) and try playing music and using the buttons while the LCD screen is away from the speaker magnet, this stuck capacitive button and random button activation WON'T happen at all. Just Need find something to shield between the Capacitive button back side and speaker magnet and this problem will be gone.
It's like i have a brand new phone now. Works flawless so far. No more having to put up with this problem.
Nokia should really fire the ones involved in deciding to place capacitive button so close the speaker magnet. This problem is probably the # 1 cause of Nokia 900 user NOT able to show off Nokia's phone to friends/family, and bad word of mouth of Nokia being unreliable in hardware. I'm sure many shy away already from considering Nokia because of this problem plaguing the Nokia 900.
All due to they not properly shielding the lcd screen from the magnet of the speaker...doesn't help that they don't know how to fix and won't admit to this being a known issue. Careless
Anyways...No contacting phone carrier for replacement, no clueless repair attempts from Nokia, no run around excuse of "being looked into". All are BS for a simple problem with simple fix.
You sir are a gentleman and a scholar.
My phone has been having the same issue and I was about to return it to Nokia. Glad I checked this discussion one last time before I did. Opened up my Lumia and sure enough the issue was gone when the screen was lifed away from the body.
I added a slim strip of foil right under the capacitive buttons, closed her back up and all is well. The company I work for just so happens to sell foil with adhesive on the back so I'll replace the regular foil once I'm sure it works 100%.
Many thanks Blademax. Makes you wonder if Nokia is doing the same thing to the ones sent back for repair.
Oh problem persist, when I used MS One note on my Lumia 900. The whole device seems to slow down and MS Tellme pop up when i press on the virtual keyboard.
I just registered to let you know that I founn this thread super useful, and that I finally fixed this problem on my own phone.
Someone asked what could be used as shielding, to put in between the capacitive buttons and the speaker. I used two layers of plastic from hard drive pouches. Those are made specifically for shielding sensitive equipment, and are really thin, perfect for fitting there.
Et voila, my phone works beautifully now. I can play, hear music, and text, without my buttons pressing automatically.
I write this in hope others find it usefull, as I know the frustration in dealing with this.
So, can I just use a piece of aluminum foil? Or does it have to be some sort of special magnet shiled? If so, where can I pick some up?
Yes regular foil paper will work. Just did this in 10 minutes. All you need is :
Foil Paper (1 thin sheet cut to block just the capacitive buttons )
Paper Clip (to remove sim and screen lock rod)
Butter knife (to pry open right side of screen)
- I didnt even fully remove the screen, I opened it just enough to slide in foil paper.
DONE. Everyone with this issue should do this. Works like a charm. Thanks again Blademax.
i am also having the same issue, i have had 3 different handsets and they all do the exact same thing. its very annoying, problem is i LOVE this phone, i just want it to work right.
I've also had the same issue with my phone.
There are days/times when anything I do gets constantly interrupted by the Bing search screen.
I agree with other posters: I like all other aspects of the phone, but I can't stand this "bug".
I've called AT&T support several times and have been connected to Nokia support at least twice. Every support person acts like they have never heard of the issue before. About a month ago AT&T sent me a brand new phone, and within 1 day I was having the same issue. Very frustrating how poorly Nokia and AT&T have responded to this issue. There is a virtual army of people who would love to tout this phone as the best new device, but instead, I walk around embarrassed to have this as a phone...
So I have to open my phone and place a piece of plastic into my phone? Its bad enough I have to consistently scream "cancel" @ my phone to get away from the voice command ( btw my co- workers think I'm crazy), now I have to manually ghetto rig my phone for it to work properly?
Nokia, get your act together. I blame you, at&tt wireless "experts", and all the websites that praised and promoted this poor excuse for a phone that's supposed to compete in the wireless market. I should of gone android or iPhone like everyone was telling me to. Thanks for the inconvenience!
Exactly! I have been without my phone for the past week while it's at Nokia. The good news is I will have it back this week. The bad news is they couldn't find anything wrong!! There is no way Nokia is unaware of this problem.
I have always supported Nokia and couldn't wait for this phone to be released. Now I am completely done with Nokia.
30-11-2012 12:00 - edited 30-11-2012 12:04
Can someone please either type out a very detailed description on how to fix this issue or possibly make a video for it? I watched the disassembly video but I'm not very savvy with what parts are which. I'd really like for this issue to be fixed because I love my phone but this is kinda taking the fun out of it. I just want to make sure I am doing the right thing and not messing up something else in the phone