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Lumia 1020 Problems

New Member
SteveP757
Posts: 2

Lumia 1020 Problems

Love the phone so far, however I have 2 issues.

 

1) Voice Commands don't work. I've recorded a video, and used the Bing music search functions, which work fine. The phone never can hear anything. Any suggestions?

 

2) When I get a call, I slide up to answer, but there are no text response options. I do have them set up in settings - phone - text reply - ON. But I only get the 2 options, answer and ignore. Any suggestions?

 

Thanks!

Mobile Guru
93tid
Posts: 3,617

Re: Lumia 1020 Problems

2) Do you have the problem when receiving calls from numbers included in your contacts list ?

New Member
SteveP757
Posts: 2

Re: Lumia 1020 Problems

I'm checking on that now, thanks for the advice.

Advisor
Spawen
Posts: 10

Re: Lumia 1020 Problems

Same problems with Voice Commands and with any app trying to record voice. Any solution?
Registered Member
KDouglasG
Posts: 1

Re: Lumia 1020 Problems

I've had two "certified like-new" replacement 1020's from from AT&T with this same problem!  

Mobile Sensei
ceroberts75
Posts: 5,112

Re: Lumia 1020 Problems

if the number, at least in the usa, is not listed or noted as a mobile, you will not get the option to text.

I noticed the difference when others are calling from what I know as a landline and the options do not show.

as for the voice, are you talking about the phone talking to you and reading back your messages, or are you talking about you tapping and holding the windows key, and it not interpreting what you are saying correctly?
Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT