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Lumia 1020 - Transfer My Data, Contacts Not Appear...

Registered Member
Posts: 6

Lumia 1020 - Transfer My Data, Contacts Not Appearing

I used the Transfer My Data option to port contacts from my Android phone to my new 1020.  The process confirmed as successful.  However, when I go into People, none of them show up.  What do I need to do in order to have these contacts appear properly?


Thank you.

Mobile Sensei
Posts: 5,168

Re: Lumia 1020 - Transfer My Data, Contacts Not Appearing

I would try to do the transfer again. be sure that you see it is sending your contacts from your google account.

other wise, you can export them from google and import that file to your live account and it should populate on your phone that way.

or, you can just add your google account in settings/email+accounts/add an account/google

and it will sync all your email/calendar/contacts that way.
Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
Registered Member
Posts: 6

Re: Lumia 1020 - Transfer My Data, Contacts Not Appearing

Sorry for the delay. I had subscribed to the topic but didn't get a notification.

It's not my Google account that is the issue. It's the contacts on the SIM card of the old phone. Sorry I didn't include that before.

Anyway, I managed to figure it out. The transferred contacts, for whatever reason, show in Hotmail contacts.