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Lumia 610 Can't delete email account

Counsellor
nhow
Posts: 31

Lumia 610 Can't delete email account

I need to delete and reinstall my outlook.com account.  Whenever I go to email settings, it just goes into sync mode and never stops.  I've tried doin soft resets all to no avail.  Is there any way short of doing a factory reset to resolve this?

Mobile Overlord
jimmyireland
Posts: 17,360

Re: Lumia 610 Can't delete email account

Press the Start key to go to the start screen.

Select the right arrow .

3. Scroll down, tap Settings .

4. Then choose email + accounts

. Tap and hold the account that you want to remove.

6. Tap Delete from the popup menu.

The email account is removed from your phone.

This not working?

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
Counsellor
nhow
Posts: 31

Re: Lumia 610 Can't delete email account


jimmyireland wrote:
Press the Start key to go to the start screen.

Select the right arrow .

3. Scroll down, tap Settings .

4. Then choose email + accounts

. Tap and hold the account that you want to remove.

6. Tap Delete from the popup menu.

The email account is removed from your phone.

This not working?

Please carefully reread my post.  Then reread what you have posted as a reply.  What conclusions do you reach?