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Lumia 610 In-Call Problem

New Member
Posts: 2
Accepted Solution

Lumia 610 In-Call Problem

I Have problems On My Lumia 610 . I have used it for about 4 - 5 Months and I only use it for Browsing and Social networking. I Rarely use this phone to take phone calls, and just now I Discovered a bug.



When I am calling someone, normally the screen goes black right? But in my Lumia, It turns black, and can't be activated again. So I Can't stop / hang my calls, or see how long I'm talking. It also happens when I Receive Phone Calls. I pressed everything, swiped the screen, nothing happens.The screen cant be activated. So the only way to stop the call is when the caller / the person i call hang up the phone



My information:

NOKIA Lumia 610

os version: 7.10.8773.98

Firmware revision Number: 1066.0000.8779.12340

Hardware revision Number: 112.1569.1.0

Radio Software Version:

Radio Hardware Version: 7227A

Bootloader version:

Chip SOC Version:

Mobile Emperor
Posts: 28,695

Re: Lumia 610 In-Call Problem

Do you have a screen protector or case on the phone? If so it's possible it is stopping the proximity sensor from functioning correctly.
New Member
Posts: 2

Re: Lumia 610 In-Call Problem

Yep, I use screen protector + Skin. Problem solved when I removed The protector. But why does Lumia 610's proximity sensor seems so sensitive? Are there any trick to keep using Screen protector w/o blocking the proximity?
Mobile Overlord
Posts: 20,413

Re: Lumia 610 In-Call Problem

If the Screen protector is not properly designed (providing proper cut-outs where required) it may obstruct the Proximity Sensor and you face such problems. You may try with other Screen protector ..