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Lumia 620, can't save pictures to pc

New Member
jusi
Posts: 1

Lumia 620, can't save pictures to pc

I would like to save pictures from Lumia 620 to pc using Window Phone app for desktop but it does not work

 

Transfer have never worked and I get following error message.

"We couldn't copy WP_20130706_003.jpg to the PC. Something happened that we didn't expect. But if you call support, you can tell them you saw this error code: 83003027"

 

how to fix this?

thanks

Mobile Overlord
scoobyman
Posts: 10,000

Re: Lumia 620, can't save pictures to pc

Have you tried power cycling the device by holding down the volume down button and the power button for 10 seconds and see if any difference?

 

Similar reference to Video transfer here: http://answers.microsoft.com/en-us/winphone/forum/wp8-wpmusic/videos-will-not-copy-error-code-830030...

Happy to have helped forum in a small way with a Support Ratio = 37.0